IT Consultant I

Summary

The confidential company is seeking an IT Consultant I to support its Disaster Recovery Program. The role focuses on developing and maintaining recovery documentation, coordinating testing and evidence collection, tracking compliance and remediation activities, administering ServiceNow BCM records, and performing CMDB validation and data quality analysis.

Responsibilities

• Develop and maintain DR Plans, Runbooks, and Test Plans
• Update and maintain ServiceNow BCM records and recovery inventories
• Coordinate meetings, testing schedules, and evidence collection activities
• Track remediation actions, risks, and compliance metrics
• Assist with audit evidence preparation and reporting
• Perform CMDB validation and data quality analysis

Skills

• 2-5 years of IT, Business Continuity, Disaster Recovery, or IT Governance experience
• Strong documentation and organizational skills
• Familiarity with DR concepts, infrastructure, cloud, and application environments
• Experience with ServiceNow, SharePoint, Excel, and Microsoft 365 preferred

Qualifications

Must Haves

• 2-5 years of IT, Business Continuity, Disaster Recovery, or IT Governance experience
• Strong documentation and organizational skills
• Familiarity with DR concepts, infrastructure, cloud, and application environments

Nice to Haves

• Experience with ServiceNow, SharePoint, Excel, and Microsoft 365 preferred

Benefits

• This role is fully remote but candidates must be near one of the offices - Providence RI, Allentown PA, or BOC in KY