Legacy Service Partners
Posted 116 days agoVerified live 13h ago
ServiceTitan Specialist
Brief overview
New Hope, Minnesota, United StatesIn-person
UndergradOr in progress
$22–$25/hrStated range
1 H-1B approvalsDept. of Labor
ServiceTitan experienceTroubleshooting and problem solvingLearning and supporting new technology platformsCommunication skillsOrganizational and detail-oriented skillsIndependent work and cross-department collaborationMobile device managementCRM or field service softwareDevice setupEmployee technology support
About the company
Legacy Service Partnerslegacyservicepartners.com
Legacy Service Partners provides residential heating,ventilation, and air-conditioning, plumbing, and electrical services.
Visa sponsorship history
1 year sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.1H-1B approved
100%approval rate
1new H-1B hires
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20251
Job description
Summary
Legacy Service Partners is a company that supports various home service brands across Minnesota. They are seeking a ServiceTitan Specialist to provide IT support and systems administration, focusing on troubleshooting technology issues and assisting employees with ServiceTitan and internal systems.
Responsibilities
- Troubleshoot day to day technology issues for employees
- Provide internal technical support and problem resolution
- Coordinate with our managed IT partner when advanced support is needed
- Configure and program new devices for employees
- Assist with mobile device management through Jamf
- Support internal systems and software used across the organization
- Assist with ServiceTitan troubleshooting and system questions
- Help employees navigate ServiceTitan and internal CRM tools
- Monitor system updates and assist with improvements
- Help diagnose reporting or CRM related issues
- Assist with maintaining system accuracy and performance
- Train to become a local ServiceTitan administrator
- Assist with system updates, configuration, and process improvements
- Help support internal reporting and system functionality
- Complete Customer Service Representative training to understand company systems and workflow
- Assist the Call Center team when additional support is needed
- Help maintain smooth communication between teams and internal systems
Skills
- Current, hands-on ServiceTitan experience
- IT education, certification, or relevant experience preferred
- Strong troubleshooting and problem solving skills
- Comfortable learning and supporting new technology platforms
- Strong communication skills and ability to assist coworkers with technology questions
- Organized and detail oriented
- Ability to work independently while collaborating with multiple departments
- IT support or technical support
- Mobile device management platforms such as Jamf
- CRM or field service software such as ServiceTitan
- Device setup or employee technology support
Qualifications
Must Haves
- current, hands-on ServiceTitan experience
- IT education, certification, or relevant experience preferred
- Strong troubleshooting and problem solving skills
- Comfortable learning and supporting new technology platforms
- Strong communication skills and ability to assist coworkers with technology questions
- Organized and detail oriented
- Ability to work independently while collaborating with multiple departments
Nice to Haves
- IT support or technical support
- Mobile device management platforms such as Jamf
- CRM or field service software such as ServiceTitan
- Device setup or employee technology support
Benefits
- Competitive hourly pay
- Medical, dental, and vision insurance
- 401k with company participation
- Paid training and development
- Career growth opportunities within a growing company
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