Leidos
Posted 171 days agoVerified live 2d ago
IT Support Technician Intern
Brief overview
Gaithersburg, MDIn-person
UndergradOr in progress
$40k–$73k/yrStated range
263 H-1B approvalsDept. of Labor
55 green cardsCertified filings
About the company
Leidosleidos.com
A global technology and defense contractor delivering innovative solutions for national security and health.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.263H-1B approved
98%approval rate
76new H-1B hires
55PERM certified
$139,285median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
202393
202476
202584
202610
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202329
202414
202518
202616
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
202318
202412
202519
20266
Top sponsored roles
ServiceNow DeveloperSenior Software DeveloperPublic Health AnalystSenior Java DeveloperCatalyst Synthesis Research Scientist
Sponsored employees from
IndiaEthiopiaChinaNetherlandsCanada
Job description
Summary
Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. The IT Support Technician Intern provides hands-on technical support to employees, gaining practical experience in enterprise IT support and customer service while assisting with troubleshooting and managing IT tickets.
Responsibilities
- Provide in-person technical support to employees
- Assist with Tech Bar walk-up support
- Support PC imaging, setup, and deployment
- Troubleshoot basic hardware and software issues
- Assist with M365, VPN, and MFA support requests
- Help manage tickets and update records in ServiceNow
- Maintain accurate asset tracking information
- Escalate complex issues to senior technicians when needed
Skills
- Currently pursuing (or recently completed) a degree in Information Technology, Computer Science, Artificial Intelligence, or related field
- US citizenship required
- Basic knowledge of Windows operating systems
- Familiarity with Microsoft Office or Microsoft 365
- Strong communication and customer service skills
- Interest in learning enterprise IT support processes
- Ability to work onsite in Gaithersburg, MD
- Experience building or troubleshooting PCs
- Basic understanding of networking concepts (VPN, MFA)
- Exposure to or coursework in Artificial Intelligence (AI), automation, or emerging technologies
- Familiarity with AI tools (e.g., generative AI platforms, automation tools, scripting assistants)
- Previous help desk, retail tech, or customer service experience
- CompTIA A+ coursework or certification (in progress is acceptable)
Qualifications
Must Haves
- Currently pursuing (or recently completed) a degree in Information Technology, Computer Science, Artificial Intelligence, or related field
- US citizenship required
- Basic knowledge of Windows operating systems
- Familiarity with Microsoft Office or Microsoft 365
- Strong communication and customer service skills
- Interest in learning enterprise IT support processes
- Ability to work onsite in Gaithersburg, MD
Nice to Haves
- Experience building or troubleshooting PCs
- Basic understanding of networking concepts (VPN, MFA)
- Exposure to or coursework in Artificial Intelligence (AI), automation, or emerging technologies
- Familiarity with AI tools (e.g., generative AI platforms, automation tools, scripting assistants)
- Previous help desk, retail tech, or customer service experience
- CompTIA A+ coursework or certification (in progress is acceptable)
Benefits
- Health and Wellness programs
- Income Protection
- Paid Leave
- Retirement
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