Summary
LG Electronics is a global technology company creating innovative solutions across multiple technology and display markets. The Project Engineer I will serve as LG's primary on-site technical representative for DirectView LED installations, coordinating with integration partners, customers, and internal teams. The role focuses on installation execution, technical troubleshooting, site readiness, documentation, training, and customer support.
Responsibilities
- Drive Project Success – Coordinate with Project Managers and System Integration Partners to ensure installations remain on schedule and are executed efficiently
- Train Installation Teams – Provide installation and product operation training for system integrators, technicians, and LG personnel to ensure successful project execution
- Serve as LG's Technical Expert – Act as the primary on-site technical liaison between customers, sales teams, vendors, and integration partners
- Solve Complex Challenges – Partner with Technical Engineering teams to troubleshoot and resolve installation, configuration, and system integration issues
- Ensure Site Readiness – Evaluate installation environments to verify site conditions, infrastructure, safety requirements, and overall project readiness before work begins
- Validate Project Materials – Verify inventory, bills of materials (BOMs), shipping documentation, and equipment prior to installation
- Capture Project Progress – Maintain accurate documentation, daily status reports, technical findings, and project updates throughout the installation lifecycle
- Champion Product Innovation – Provide technical insights that directly influence next-gen DVLED product improvements while representing customer needs to Product Management teams
- Represent LG at Industry Events – Support product demonstrations, trade shows, customer events, and LG Brand Innovation Centers with technical expertise and product setup
- Provide Remote Technical Support – Assist customers and partners with troubleshooting and technical guidance when onsite support is not required
Skills
- Technical School certification in Electrical Engineering Technology (EET) or equivalent technical education
- 2–4 years of hands-on DirectView LED installation experience
- Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices
- Working knowledge of NovaStar and Megapixel LED display control systems, including controller configuration, commissioning, image mapping, and basic troubleshooting
- Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio)
- Strong ability to read and interpret A/V, electrical, and mechanical drawings
- Understanding of IT, networking, and A/V system integration
- Exceptional communication, time management, and decision-making skills
- Proven analytical and problem-solving abilities
- Skilled in documenting and escalating technical issues
- Ability to lift and move heavy equipment safely
- Comfort working in high-stakes, fast-paced environments—independently or as part of a team
- Strong conflict resolution and de-escalation skills
- Knowledge of site safety procedures, safe tool use, and ladder safety
- Ability to safely use hand and power tools while following established job site safety procedures
- Valid U.S. driver's license and flexibility to travel extensively (75%)
- Experience supporting large-scale commercial AV or DirectView LED installations
- OSHA 10-Hour Construction Safety certification required
- Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering)
- Proven success supporting System Integration Partners and delivering exceptional customer experiences
- OSHA 30-Hour certification strongly preferred
Qualifications
Must Haves
- Technical School certification in Electrical Engineering Technology (EET) or equivalent technical education
- 2–4 years of hands-on DirectView LED installation experience
- Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices
- Working knowledge of NovaStar and Megapixel LED display control systems, including controller configuration, commissioning, image mapping, and basic troubleshooting
- Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio)
- Strong ability to read and interpret A/V, electrical, and mechanical drawings
- Understanding of IT, networking, and A/V system integration
- Exceptional communication, time management, and decision-making skills
- Proven analytical and problem-solving abilities
- Skilled in documenting and escalating technical issues
- Ability to lift and move heavy equipment safely
- Comfort working in high-stakes, fast-paced environments—independently or as part of a team
- Strong conflict resolution and de-escalation skills
- Knowledge of site safety procedures, safe tool use, and ladder safety
- Ability to safely use hand and power tools while following established job site safety procedures
- Valid U.S. driver's license and flexibility to travel extensively (75%)
- Experience supporting large-scale commercial AV or DirectView LED installations
- OSHA 10-Hour Construction Safety certification required
- Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering)
- Proven success supporting System Integration Partners and delivering exceptional customer experiences
Nice to Haves
- OSHA 30-Hour certification strongly preferred
Benefits
- No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
- Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
- Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
- Performance based Short-Term Incentives (varies by role).
- Access to confidential mental health resources to help you and your loved ones improve your quality of life.
- Personal fitness goal incentives.
- Paid parental leave.
- Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
- Group Rate Life and Disability Insurance.
- Remote work arrangement.