DVLED Project Engineer II

Summary

LG Electronics is a global technology company developing innovative solutions, including DirectView LED display systems. The Project Engineer II serves as LG’s primary on-site technical representative, coordinating installations, training integration teams, troubleshooting technical issues, validating site readiness and materials, and supporting customers and partners.

Responsibilities

• **Drive Project Success** – Coordinate with Project Managers and System Integration Partners to ensure installations remain on schedule and are executed efficiently
• **Train Installation Teams** – Provide installation and product operation training for system integrators, technicians, and LG personnel to ensure successful project execution
• **Serve as LG's Technical Expert** – Act as the primary on-site technical liaison between customers, sales teams, vendors, and integration partners
• **Solve Complex Challenges** – Partner with Technical Engineering teams to troubleshoot and resolve installation, configuration, and system integration issues
• **Ensure Site Readiness** – Evaluate installation environments to verify site conditions, infrastructure, safety requirements, and overall project readiness before work begins
• **Validate Project Materials** – Verify inventory, bills of materials (BOMs), shipping documentation, and equipment prior to installation
• **Capture Project Progress** – Maintain accurate documentation, daily status reports, technical findings, and project updates throughout the installation lifecycle
• **Champion Product Innovation** – Provide technical insights that directly influence next-gen DVLED product improvements while representing customer needs to Product Management teams
• **Represent LG at Industry Events** – Support product demonstrations, trade shows, customer events, and LG Brand Innovation Centers with technical expertise and product setup
• **Provide Remote Technical Support** – Assist customers and partners with troubleshooting and technical guidance when onsite support is not required

Skills

• Associate's degree in Electrical Engineering Technology (EET) or related field
• 5–7 years of hands-on DirectView LED installation experience
• Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices
• Deep understanding of NovaStar and Megapixel LED display controllers, including system configuration, commissioning, calibration, firmware management, and troubleshooting
• Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio)
• Strong ability to read and interpret A/V, electrical, and mechanical drawings
• Understanding of IT, networking, and A/V system integration
• Exceptional communication, time management, and decision-making skills
• Proven analytical and problem-solving abilities
• Skilled in documenting and escalating technical issues
• Ability to lift and move heavy equipment safely
• Comfort working in high-stakes, fast-paced environments—independently or as part of a team
• Strong conflict resolution and de-escalation skills
• Knowledge of site safety procedures, safe tool use, and ladder safety
• Ability to safely use hand and power tools while following established job site safety procedures
• Valid U.S. driver's license and flexibility to travel extensively (75%)
• CTS / CTS-I certification
• Experience supporting large-scale commercial AV or DirectView LED installations
• OSHA 10-Hour Construction Safety certification required
• OSHA 30-Hour certification strongly preferred
• Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering)
• Proven success supporting System Integration Partners and delivering exceptional customer experiences

Qualifications

Must Haves

• Associate's degree in Electrical Engineering Technology (EET) or related field
• 5–7 years of hands-on DirectView LED installation experience
• Working knowledge of DVLED technology, mounting systems, LED module handling, and installation best practices
• Deep understanding of NovaStar and Megapixel LED display controllers, including system configuration, commissioning, calibration, firmware management, and troubleshooting
• Proficiency in Microsoft Office, Smartsheet, and design tools (Revit, AutoCAD, SketchUp, Visio)
• Strong ability to read and interpret A/V, electrical, and mechanical drawings
• Understanding of IT, networking, and A/V system integration
• Exceptional communication, time management, and decision-making skills
• Proven analytical and problem-solving abilities
• Skilled in documenting and escalating technical issues
• Ability to lift and move heavy equipment safely
• Comfort working in high-stakes, fast-paced environments—independently or as part of a team
• Strong conflict resolution and de-escalation skills
• Knowledge of site safety procedures, safe tool use, and ladder safety
• Ability to safely use hand and power tools while following established job site safety procedures
• Valid U.S. driver's license and flexibility to travel extensively (75%)

Nice to Haves

• CTS / CTS-I certification
• Experience supporting large-scale commercial AV or DirectView LED installations
• OSHA 10-Hour Construction Safety certification required
• OSHA 30-Hour certification strongly preferred
• Track record of successful cross-functional collaboration (Sales, Service, Project Management, Sales Engineering)
• Proven success supporting System Integration Partners and delivering exceptional customer experiences

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life.
• Personal fitness goal incentives.
• Paid parental leave.
• Support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.
• Eligible for the relevant benefit programs offered through our partner agencies.