Summary
LinkedIn is the world's largest professional network, dedicated to creating economic opportunity for every member of the global workforce. They are seeking an Associate Engineer for their Data Center, responsible for ensuring the reliability and performance of LinkedIn's global infrastructure, executing hardware repairs, and providing troubleshooting support.
Responsibilities
- Perform break-fix repairs, including but not limited to replacing failed drives, DIMMs, fans, power supplies, and other server or network hardware components
- Troubleshoot and resolve escalated issues from contracted technicians, applying diagnostics and escalating unresolved issues to Data Center Hardware Engineers or LinkedIn engineering teams as needed
- Instal new SSD's and NVME's into existing servers
- Conduct basic Linux OS and IPMI-level troubleshooting across all server platforms
- Assist LinkedIn engineers with troubleshooting and resolving autobuild (Linux Kickstart) failures, including - straggler- nodes
- Diagnose and resolve physical-layer network connectivity issues
- Execute hardware installations and repairs outside the scope of planned quarterly organic growth projects
- Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality resolution by contracted data center technicians
- Participate in onboarding new contracted data center technicians, including training on daily operational tasks
- Serve as a technical mentor for contracted data center technicians, providing training and guidance to improve quality and consistency
- Participate in an on-call rotation to support global data center operations
Skills
- 1+ years in a Data Center Engineering Role
- 1+ years of Linux troubleshooting experience
- 1+ years of server hardware troubleshooting experience
- Bachelor's Degree or equivalent industry experience
- 2+ years in a Data Center Engineering Role
- 2+ years Linux troubleshooting experience
- 2+ years server hardware troubleshooting experience
Qualifications
Must Haves
- 1+ years in a Data Center Engineering Role
- 1+ years of Linux troubleshooting experience
- 1+ years of server hardware troubleshooting experience
Nice to Haves
- Bachelor's Degree or equivalent industry experience
- 2+ years in a Data Center Engineering Role
- 2+ years Linux troubleshooting experience
- 2+ years server hardware troubleshooting experience
Benefits
- Annual performance bonus
- Stock
- Benefits and/or other applicable incentive compensation plans