AI & Automation Engineer

Summary

Magnet Forensics develops digital investigative software used to acquire, analyze, and share evidence from digital devices. The AI & Automation Engineer applies AI and automation across Business Applications, Data & Analytics, and IT by identifying repetitive processes and designing, testing, deploying, documenting, and supporting reliable automated workflows.

Responsibilities

• Work with the leaders of Business Applications, Data & Analytics, and IT to identify high-volume, repetitive, and manual processes that are strong candidates for automation or AI enablement
• Document current-state workflows, including inputs, decision points, exceptions, systems involved, effort consumed, and risks
• Assess each opportunity for feasibility, complexity, expected benefit, and risk, and recommend whether to proceed, defer, or solve through process change instead of automation
• Recommend the appropriate approach for each use case, including workflow automation, integration, AI-enabled reasoning, or a combination, based on complexity, maintainability, security, and supportability
• Design, develop, configure, and integrate automation solutions across enterprise platforms, workflow automation tools, APIs, and AI services
• Develop and execute test plans covering functional accuracy, exception handling, failure modes, and edge cases prior to deployment
• Deploy solutions into production following established change management, approval, and release practices and validate against the intended outcome before transitioning to the process owner(s)
• Produce complete handoff documentation, including process maps, solution design, configuration details, dependencies, failure modes, troubleshooting steps, and support requirements
• Deliver knowledge transfer and training to the owning team so they can operate, support, monitor, and maintain the solution independently
• Report progress, results, and benefits to the VP, Business Systems and the three team leaders
• Stay current on AI and automation capabilities and recommend where new tools or approaches could be applied
• Other duties as required

Skills

• • Practical experience applying AI to real business workflows, including handling unstructured inputs, classification, summarization, extraction, or drafting
• • Hands-on experience with AI development tools such as Claude Code, Cursor, or similar platforms
• • Hands-on experience with AI Enterprise Platforms such as Claude, Copilot, Gemini or similar platforms
• • Ability to evaluate where AI genuinely adds value versus where conventional automation or process change is the better answer
• • Awareness of AI risks and limitations, including accuracy, data handling, access boundaries, and appropriate use
• • Bachelor's degree or diploma in information technology, computer science, engineering, data, or a related field, or equivalent practical experience
• • 4+ years of experience designing, building, and deploying automation or integration solutions in a business or enterprise environment
• • Demonstrated experience delivering solutions that measurably reduced manual effort, cycle time, or request volume
• • Experience working across multiple business functions or technical teams, rather than within a single system or platform
• • Hands-on experience with workflow automation platforms such as Microsoft Power Automate, Zapier, Workato, or comparable tools
• • Experience integrating systems using APIs, MCPs, webhooks, and structured data exchange
• • Working proficiency in at least one scripting or programming language commonly used for automation, such as Python, PowerShell, JavaScript/TypeScript, C#, or Bash, along with working knowledge of SQL and structured data formats such as JSON and YAML
• • Familiarity with enterprise business platforms, service management tools, and data platform such as Jira Service Management, Salesforce, NetSuite, Microsoft 365
• • Experience reviewing business or operational processes and identifying opportunities for automation, simplification, or standardization
• • Experience developing and executing test plans covering functional accuracy, exceptions, and failure modes
• • Experience with change management, approval, and release practices in an enterprise environment
• • Ability to manage a pipeline of work independently, prioritize competing requests, and move work forward with limited day-to-day direction
• • Proven ability to produce clear technical and process documentation, including workflow diagrams, solution designs, test plans, and support materials
• • Strong communication skills, with the ability to explain automation and AI concepts in plain language to both technical and non-technical audiences
• • Strong analytical thinking, problem-solving, and troubleshooting skills
• • Ability to collaborate effectively with process owners, technical teams, and leaders, and to incorporate feedback without losing sight of the objective
• • General office environment or work-from-home office environment
• • May be required to work outside standard business hours during implementation, testing, deployment, transitioning activities or troubleshooting incidents or issues
• • May be required to travel occasionally to meet the responsibilities of the position

Qualifications

Must Haves

• • Practical experience applying AI to real business workflows, including handling unstructured inputs, classification, summarization, extraction, or drafting
• • Hands-on experience with AI development tools such as Claude Code, Cursor, or similar platforms
• • Hands-on experience with AI Enterprise Platforms such as Claude, Copilot, Gemini or similar platforms
• • Ability to evaluate where AI genuinely adds value versus where conventional automation or process change is the better answer
• • Awareness of AI risks and limitations, including accuracy, data handling, access boundaries, and appropriate use
• • Bachelor's degree or diploma in information technology, computer science, engineering, data, or a related field, or equivalent practical experience
• • 4+ years of experience designing, building, and deploying automation or integration solutions in a business or enterprise environment
• • Demonstrated experience delivering solutions that measurably reduced manual effort, cycle time, or request volume
• • Experience working across multiple business functions or technical teams, rather than within a single system or platform
• • Hands-on experience with workflow automation platforms such as Microsoft Power Automate, Zapier, Workato, or comparable tools
• • Experience integrating systems using APIs, MCPs, webhooks, and structured data exchange
• • Working proficiency in at least one scripting or programming language commonly used for automation, such as Python, PowerShell, JavaScript/TypeScript, C#, or Bash, along with working knowledge of SQL and structured data formats such as JSON and YAML
• • Familiarity with enterprise business platforms, service management tools, and data platform such as Jira Service Management, Salesforce, NetSuite, Microsoft 365
• • Experience reviewing business or operational processes and identifying opportunities for automation, simplification, or standardization
• • Experience developing and executing test plans covering functional accuracy, exceptions, and failure modes
• • Experience with change management, approval, and release practices in an enterprise environment
• • Ability to manage a pipeline of work independently, prioritize competing requests, and move work forward with limited day-to-day direction
• • Proven ability to produce clear technical and process documentation, including workflow diagrams, solution designs, test plans, and support materials
• • Strong communication skills, with the ability to explain automation and AI concepts in plain language to both technical and non-technical audiences
• • Strong analytical thinking, problem-solving, and troubleshooting skills
• • Ability to collaborate effectively with process owners, technical teams, and leaders, and to incorporate feedback without losing sight of the objective
• • General office environment or work-from-home office environment
• • May be required to work outside standard business hours during implementation, testing, deployment, transitioning activities or troubleshooting incidents or issues
• • May be required to travel occasionally to meet the responsibilities of the position

Benefits

• Generous time off policies
• Volunteer opportunities
• Reward and recognition programs
• Employee committees & resource groups
• Healthcare and retirement benefits
• Hybrid-flexible approach to support your productivity and work-life balance; most days, you can choose what works best for you, while staying in tune with your team’s goals
• Continuous learning and development support