Finance and Accounting

Summary

MCI is a tech-enabled business services company providing customer experience, business process outsourcing, and cloud technology solutions. The Accounting and Payments Specialist supports daily payment processing, reconciliations, refunds, remittances, financial recordkeeping, and month-end reporting while providing backup support to the Payment Processing Coordinator and Finance team.

Responsibilities

• Provide daily backup and support to the Payment Processing Coordinator with high-volume payment processing activities
• Reconcile payment activity across 10+ payment processors and investigate discrepancies
• Track and manage NSFs and chargebacks
• Process payment batches accurately and within required deadlines
• Prepare daily client remittances
• Process and issue refunds in accordance with established procedures
• Assist with bank reconciliations and related financial activities
• Reconcile processor reports, collections, bank statements, and client payable balances
• Assist with month-end financial reporting and reconciliation activities
• Maintain accurate financial records and documentation
• Work across multiple systems and payment platforms to research and resolve discrepancies
• Cross-train on payment processing and finance functions to provide reliable backup coverage
• Support the Finance team with additional accounting and reconciliation activities as required

Skills

• High school diploma with relevant experience or a degree in Accounting, Finance, Business, or a related field
• Approximately 5 years of relevant experience in accounting, finance, payment processing, banking, reconciliation, or a related field
• Strong Excel and spreadsheet skills
• Demonstrated experience with financial reconciliation and working with large amounts of financial data
• Strong attention to detail and a high level of accuracy
• Comfortable working with multiple systems, payment processors, and financial accounts
• Strong organizational, communication, and problem-solving skills
• Ability to manage daily deadlines and prioritize competing tasks
• Strong ability to identify, investigate, and resolve discrepancies
• Ability and willingness to learn multiple systems and processes
• Ability to cross-train and provide dependable backup support for payment processing and finance functions
• Must be authorized to work in the country where the job is based
• This is a hands-on opportunity for an accounting or finance professional who is comfortable working with numbers, spreadsheets, reconciliations, and deadline-driven processes
• Location: USA – Remote
• Schedule: 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM
• While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset
• The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer
• The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds
• Payment processing, accounting, banking, or financial reconciliation experience is preferred

Qualifications

Must Haves

• High school diploma with relevant experience or a degree in Accounting, Finance, Business, or a related field
• Approximately 5 years of relevant experience in accounting, finance, payment processing, banking, reconciliation, or a related field
• Strong Excel and spreadsheet skills
• Demonstrated experience with financial reconciliation and working with large amounts of financial data
• Strong attention to detail and a high level of accuracy
• Comfortable working with multiple systems, payment processors, and financial accounts
• Strong organizational, communication, and problem-solving skills
• Ability to manage daily deadlines and prioritize competing tasks
• Strong ability to identify, investigate, and resolve discrepancies
• Ability and willingness to learn multiple systems and processes
• Ability to cross-train and provide dependable backup support for payment processing and finance functions
• Must be authorized to work in the country where the job is based
• This is a hands-on opportunity for an accounting or finance professional who is comfortable working with numbers, spreadsheets, reconciliations, and deadline-driven processes
• Location: USA – Remote
• Schedule: 7:30 AM – 4:30 PM or 8:00 AM – 5:00 PM
• While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset
• The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer
• The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds

Nice to Haves

• Payment processing, accounting, banking, or financial reconciliation experience is preferred

Benefits

• Remote work arrangement
• Access continuous learning and development opportunities
• Cross-train on payment processing and finance functions