Virtual Outpatient Office Manager

Summary

Meadows Behavioral Healthcare provides specialized behavioral health treatment, including outpatient and virtual programs for addiction, trauma, and co-occurring disorders. The Virtual Outpatient Office Manager coordinates business and operational activities, maintains tracking and reporting systems, schedules treatment services, supports regulatory compliance, and coordinates patient care activities across departments.

Responsibilities

• Maintains workflows and tools for tracking department and business priorities based on the forecasted budget, department goals, objectives, and organizational policies and procedures consistent with the company’s mission
• Collects, organizes, and reports data used to support performance improvement planning. Provides business performance reports as requested by administration and regulatory entities
• Notifies the Director of Virtual Outpatient Services of issues or events that may adversely affect the operation or effective performance of assigned areas
• In conjunction with the Director of Virtual Outpatient Services and the Compliance department, supports department workflows and processes that follow company and department policy and state and Joint Commission regulations
• Coordinates all administrative activities, including scheduling of all treatment services
• Coordinates with Meadows departments as needed to assist with the patient journey from intake-admission through discharge
• Coordinates and monitors virtual random and prescribed drug screens for patients
• Assists clinicians with coordinating referrals for adjunctive health and continuing care services

Skills

• ***Please note - while this is a remote position open to all locations, the schedule will be four 10-hour shifts Monday through Thursday from 10 am to 8 pm AZ Mtn. Please only apply if you're able to work this schedule. Thank you!***
• Associate degree or higher in business administration preferred
• 3 year's experience working in a behavioral healthcare setting preferred

Qualifications

Must Haves

• ***Please note - while this is a remote position open to all locations, the schedule will be four 10-hour shifts Monday through Thursday from 10 am to 8 pm AZ Mtn. Please only apply if you're able to work this schedule. Thank you!***

Nice to Haves

• Associate degree or higher in business administration preferred
• 3 year's experience working in a behavioral healthcare setting preferred

Benefits

• Fully Remote
• Training and opportunities to advance
• 75% of current top-level executive staff are organic internal promotions from within