Virtual Outpatient Office Manager

Summary

Bournewood Health Systems operates behavioral health programs, including virtual outpatient treatment. The Virtual Outpatient Office Manager coordinates business, operational, administrative, scheduling, reporting, compliance, and patient-support activities for the virtual outpatient programs.

Responsibilities

• Maintains workflows and tools for tracking department and business priorities based on the forecasted budget, department goals, objectives, and organizational policies and procedures consistent with the company’s mission
• Collects, organizes, and reports data used to support performance improvement planning. Provides business performance reports as requested by administration and regulatory entities
• Notifies the Director of Virtual Outpatient Services of issues or events that may adversely affect the operation or effective performance of assigned areas
• In conjunction with the Director of Virtual Outpatient Services and the Compliance department, supports department workflows and processes that follow company and department policy and state and Joint Commission regulations
• Coordinates all administrative activities, including scheduling of all treatment services
• Coordinates with Meadows departments as needed to assist with the patient journey from intake-admission through discharge
• Coordinates and monitors virtual random and prescribed drug screens for patients
• Assists clinicians with coordinating referrals for adjunctive health and continuing care services

Skills

• Associate degree or higher in business administration preferred
• 3 year's experience working in a behavioral healthcare setting preferred

Qualifications

Nice to Haves

• Associate degree or higher in business administration preferred
• 3 year's experience working in a behavioral healthcare setting preferred

Benefits

• Fully remote position open to all locations
• The company will believe in your abilities and train you to advance
• 75% of current top-level executive staff are organic internal promotions from within