Product Manager – Enterprise Health

Summary

Medical Informatics Engineering provides healthcare technology solutions that support healthcare delivery and occupational health operations. The Product Manager will lead discovery, strategy, execution, commercialization, and continuous improvement for areas of the Enterprise Health occupational health platform, partnering with customers and cross-functional teams to deliver scalable solutions. The role will also identify opportunities to apply AI, automation, and emerging technologies to improve enterprise workflows and customer outcomes.

Responsibilities

• Lead discovery with customers and stakeholders to understand workflow challenges, unmet needs, regulatory considerations, and opportunities for improvement
• Develop deep expertise in assigned product areas, including the users, workflows, business processes, and market dynamics they support
• Translate customer, market, and product insights into clearly defined problems, product opportunities, and prioritized initiatives
• Define product direction and roadmap priorities aligned to customer outcomes, competitive differentiation, and business strategy
• Identify and evaluate opportunities where AI, automation, and emerging technologies can fundamentally improve or reimagine customer workflows and product experiences
• Validate problems and solutions through customer research, workflow analysis, prototyping, data, and iterative feedback
• Identify opportunities to simplify complex workflows and improve efficiency, usability, and customer value
• Own assigned product capabilities end-to-end, from discovery and problem definition through delivery, launch, adoption, measurement, and continuous improvement
• Partner with Engineering and Design to translate validated customer problems into scalable, intuitive product solutions
• Balance customer needs, usability, scalability, regulatory requirements, technical considerations, and business value when shaping solutions
• Work closely with other Product Managers to manage dependencies and ensure cohesive experiences across the Enterprise Health platform
• Identify opportunities to modernize existing capabilities while preserving the depth, configurability, and reliability required by complex enterprise customers
• Partner with Engineering and Design to prototype, validate, and deliver AI-enabled capabilities where they create meaningful customer and business value
• Partner with Product Marketing, Client Success, Sales, and other go-to-market teams to lead and drive successful launches, adoption, and customer value realization
• Define measurable outcomes and KPIs tied to product usage, workflow efficiency, customer value, adoption, and business impact
• Measure product performance and use real-world data and customer feedback to drive continuous improvement
• Support product positioning, enablement, documentation, and release readiness
• Develop a strong understanding of the competitive landscape and contribute to how Enterprise Health differentiates in the occupational health market
• Serve as the product lead for assigned capabilities and establish clear direction, priorities, and measurable outcomes
• Collaborate with other Product Managers to manage cross-product workflows, dependencies, and opportunities
• Partner with clinical and regulatory stakeholders to ensure relevant requirements and real-world workflows are reflected in product decisions
• Work with Engineering and technology leadership to evaluate opportunities created by AI, automation, data, and emerging technologies
• Contribute to broader Enterprise Health product strategy and portfolio planning
• Communicate clearly with leadership and cross-functional teams on priorities, tradeoffs, progress, risks, and outcomes
• Demonstrate strong ownership while remaining adaptable as product priorities and areas of responsibility evolve

Skills

• Or equivalent practical experience in SaaS, healthcare technology, or enterprise software product management
• 3+ years of product management experience in SaaS, enterprise software, healthcare technology, or another workflow-intensive product environment
• Demonstrated experience owning complex product capabilities or workflows end-to-end and working cross-functionally with Engineering, Design, and customer-facing teams
• Strong product discovery and problem-framing abilities
• Ability to develop deep expertise in complex customer workflows and translate that knowledge into product strategy and solutions
• Ability to prioritize based on customer impact, strategic fit, differentiation, business value, and ROI
• Strong understanding of enterprise workflows and systems
• Ability to simplify complex problems without oversimplifying customer requirements
• Strong analytical skills and an outcome-oriented approach to product management
• Excellent stakeholder communication and alignment skills
• Comfort operating in ambiguity and evolving product environments
• Curiosity about AI and emerging technologies and the ability to identify practical applications within customer workflows
• High emotional intelligence, ownership mentality, and bias toward action
• Bachelor's degree in a related field preferred
• Pragmatic Marketing, Agile/Scrum, healthcare IT, or related certifications are a plus
• Experience in healthcare IT, EHRs, occupational health, or regulated enterprise software
• Experience with medical surveillance, workplace injury management, case management, absence management, compliance, reporting, or related enterprise workflows
• Experience working with reporting, analytics, or data-intensive product capabilities
• Experience with configurable enterprise software and complex enterprise customers
• Experience modernizing legacy platforms or complex systems
• Experience using AI-enabled tools in product development or delivering AI-assisted workflows, automation, or intelligent product capabilities
• Experience driving adoption and measurable customer value in enterprise SaaS

Qualifications

Must Haves

• or equivalent practical experience in SaaS, healthcare technology, or enterprise software product management
• 3+ years of product management experience in SaaS, enterprise software, healthcare technology, or another workflow-intensive product environment
• Demonstrated experience owning complex product capabilities or workflows end-to-end and working cross-functionally with Engineering, Design, and customer-facing teams
• Strong product discovery and problem-framing abilities
• Ability to develop deep expertise in complex customer workflows and translate that knowledge into product strategy and solutions
• Ability to prioritize based on customer impact, strategic fit, differentiation, business value, and ROI
• Strong understanding of enterprise workflows and systems
• Ability to simplify complex problems without oversimplifying customer requirements
• Strong analytical skills and an outcome-oriented approach to product management
• Excellent stakeholder communication and alignment skills
• Comfort operating in ambiguity and evolving product environments
• Curiosity about AI and emerging technologies and the ability to identify practical applications within customer workflows
• High emotional intelligence, ownership mentality, and bias toward action

Nice to Haves

• Bachelor's degree in a related field preferred
• Pragmatic Marketing, Agile/Scrum, healthcare IT, or related certifications are a plus
• Experience in healthcare IT, EHRs, occupational health, or regulated enterprise software
• Experience with medical surveillance, workplace injury management, case management, absence management, compliance, reporting, or related enterprise workflows
• Experience working with reporting, analytics, or data-intensive product capabilities
• Experience with configurable enterprise software and complex enterprise customers
• Experience modernizing legacy platforms or complex systems
• Experience using AI-enabled tools in product development or delivering AI-assisted workflows, automation, or intelligent product capabilities
• Experience driving adoption and measurable customer value in enterprise SaaS

Benefits

• Comprehensive benefits package including medical/dental/vision insurance
• 401k with company match
• Paid-Time off
• Quarterly bonus program
• Flexible work schedule
• Remote work