Product Owner

Summary

MEM Insurance is seeking a Product Owner – Data & Analytics to help shape and deliver data products, reporting solutions, and analytics capabilities. The role bridges business stakeholders and technical teams by defining and prioritizing data initiatives, supporting governance and quality assurance, and driving adoption and continuous improvement.

Responsibilities

• Serve as the primary liaison between business stakeholders and the Data & Analytics team
• Maintain, refine, and prioritize the backlog for data products, reporting solutions, and analytics enhancements
• Translate business needs into well-defined user stories, requirements, and acceptance criteria
• Ensure work items are actionable, prioritized appropriately, and aligned with departmental goals
• Participate in Agile ceremonies, including sprint planning, backlog refinement, and solution reviews
• Monitor progress, identify dependencies, and escalate risks when appropriate
• Partner with business leaders and stakeholders to understand challenges, opportunities, and reporting needs
• Collaborate with data engineers, analysts, and architects to ensure solutions are feasible, effective, and aligned with user expectations
• Provide business context and user scenarios that support data modeling, reporting, visualization, and pipeline development
• Participate in solution design discussions and help ensure successful delivery of business value
• Lead MEM's data governance efforts and support the organization's journey toward a stronger data-driven culture
• Maintain documentation related to data assets, including definitions, metadata, ownership, and dependencies
• Support consistency, quality, and alignment across data products and reporting solutions
• Monitor existing data assets and identify opportunities for enhancement, optimization, or retirement
• Develop and execute user acceptance testing (UAT) plans and test scenarios
• Validate solutions to ensure accuracy, usability, and alignment with documented requirements
• Document issues, coordinate resolution efforts, and verify successful remediation
• Support implementation activities and monitor early production performance and adoption
• Assist in developing release communications, user guides, training materials, and supporting documentation
• Facilitate or support training sessions that help users maximize value from new data capabilities
• Gather and analyze feedback to identify future enhancements and improvement opportunities
• Help define and monitor key performance indicators that measure business value, adoption, and effectiveness
• Provide recommendations that support ongoing improvement of tools, processes, and delivery practices

Skills

• Valid driver's license required
• 3-5 years of experience in business analysis, systems analysis, product ownership, or a related role
• Experience gathering requirements and translating business needs into actionable deliverables
• Experience collaborating with cross-functional stakeholders to deliver technology or data-related solutions
• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Business Analytics, or a related field preferred
• Experience working within Agile or product-centric environments preferred
• Experience supporting or leading data governance initiatives preferred

Qualifications

Must Haves

• Valid driver's license required
• 3-5 years of experience in business analysis, systems analysis, product ownership, or a related role
• Experience gathering requirements and translating business needs into actionable deliverables
• Experience collaborating with cross-functional stakeholders to deliver technology or data-related solutions

Nice to Haves

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, Business Analytics, or a related field preferred
• Experience working within Agile or product-centric environments preferred
• Experience supporting or leading data governance initiatives preferred

Benefits

• Remote work arrangement with occasional travel to MEM Home Office in Columbia, Missouri
• Medical, dental, and vision health plans
• Fertility benefits
• Fully paid preventive care
• Adult orthodontia
• Annual performance-based bonus
• Employer-paid life insurance equal to 3x base salary
• Employer-paid AD&D insurance
• Employer-paid short- and long-term disability benefits
• Employer-paid wellness and recognition incentives for employees and spouses
• Flexible Spending Account and dependent care options
• Health Savings Account with a generous employer contribution
• Generous paid time off
• 11 holidays plus 4 early releases
• 16 hours of volunteer time off
• 20 days of paid parental leave
• Marriage leave
• Bereavement leave
• Jury duty leave
• Employee Assistance Programs
• 401(k) retirement plan with employer match and profit sharing
• Adoption assistance
• Tuition assistance
• Opportunities to grow careers
• Continuous learning opportunities