Solutions Engineer

Summary

Mesh is building infrastructure that enables consumers to pay and be paid with tokenized assets, including crypto and digital assets. The Solutions Engineer will support the pre-sales customer lifecycle by serving as a technical bridge between customers and internal teams, designing solutions, guiding API and SDK implementations, and accelerating sales and implementation timelines.

Responsibilities

• Serve as solutions/sales engineer, building strong customer relationships and trust with prospect and customers to drive rapid implementation and adoption
• Design and implement solutions for pre-sales, including analytics, processes, documentation, and technical infrastructure that accelerate sales and implementation timelines
• Optimize tools and data from Gong, Pylon, Kapa, Datadog, Amplitude, and AI-powered self-service solutions to enhance internal workflows, improve ease of closing deals, handling customer objections/questions, and elevate customer experience
• Guide customer business and technical teams on SDK and API implementation best practices to significantly reduce timelines and facilitate broader platform rollouts
• Triage and resolve technical issues between prospects/customers and internal
• Travel occasionally (approximately once monthly) for strategic customers, company meetings, or industry events

Skills

• Bachelor's degree in Computer Science, Data, or equivalent work experience
• 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer or equivalent, ideally with some experience in a startup environment
• Strong interpersonal and communication skills with the ability to build and maintain customer relationships
• Demonstrated technical knowledge, use and troubleshooting skills with APIs
• Ability to manage multiple projects simultaneously
• Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases
• Technical skills: Coding, API/SDK, and AI (Claude/Codex), /automation experience
• Experience as an early stage team member or early team builder is highly valued
• Familiarity with API management tools, SDK's, and demo software like Coast is a plus

Qualifications

Must Haves

• Bachelor's degree in Computer Science, Data, or equivalent work experience
• 2-5 years of experience as a sales/solution engineer, solutions architect, support engineer or equivalent, ideally with some experience in a startup environment
• Strong interpersonal and communication skills with the ability to build and maintain customer relationships
• Demonstrated technical knowledge, use and troubleshooting skills with APIs
• Ability to manage multiple projects simultaneously
• Knowledge of crypto and fintech, including blockchain technology, digital assets, financial regulations, and use cases
• Technical skills: Coding, API/SDK, and AI (Claude/Codex), /automation experience

Nice to Haves

• Experience as an early stage team member or early team builder is highly valued
• Familiarity with API management tools, SDK's, and demo software like Coast is a plus

Benefits

• Equity that grows as you and the company grow
• Comprehensive health coverage for you and your family
• Unlimited PTO
• A dedicated budget for courses, conferences, and certifications
• Remote-friendly approach
• Top-tier tools and equipment you need to do exceptional work