Model Process Manager

Summary

Mission Lane is a purpose-driven fintech company that uses data, technology, and exceptional service to help people achieve financial progress. The Model Process Manager will own the end-to-end documentation, visibility, and improvement of model development and deployment processes across business verticals, collaborating with data science, credit, risk, compliance, engineering, and operations teams.

Responsibilities

• The process playbook for model development, credit policy updates, and related approval flows across all verticals, from documentation through active maintenance
• A centralized view of all models in flight
• Handoff ownership documentation at every stage of development and deployment, so accountability is clear
• Operational point of contact responsibilities for 2nd line credit and model risk management bank oversight

Skills

• * 3+ years of experience in process improvement, project coordination, or program operations in financial services, fintech, or a data-heavy environment
• * Comfortable working across technical and non-technical teams: equally effective with a data scientist and a compliance officer in the same week
• * Clear, direct communicator in writing and in meetings, with the ability to make ownership, status, and next steps unambiguous
• * Track record of not just documenting processes but improving them: identifying root causes and driving fixes that stick
• * Experience calibrating escalation to leadership, knowing what to escalate and what to handle
• * Ability to travel for high-quality in person collaboration ~4-6+ times per year

Qualifications

Must Haves

• * 3+ years of experience in process improvement, project coordination, or program operations in financial services, fintech, or a data-heavy environment
• * Comfortable working across technical and non-technical teams: equally effective with a data scientist and a compliance officer in the same week
• * Clear, direct communicator in writing and in meetings, with the ability to make ownership, status, and next steps unambiguous
• * Track record of not just documenting processes but improving them: identifying root causes and driving fixes that stick
• * Experience calibrating escalation to leadership, knowing what to escalate and what to handle
• * Ability to travel for high-quality in person collaboration ~4-6+ times per year

Benefits

• Participation in the annual incentive program
• Participation in the equity program
• Paid time off
• 401(k) match
• Monthly wellness stipend
• Health, dental, and vision insurance options
• Disability coverage
• Paid parental leave
• Flexible spending account for childcare and healthcare
• Life insurance
• Remote-first work environment