Corporate Relations Manager

Summary

MJH Life Sciences is seeking a Corporate Relations Manager to support corporate members, exhibitors, and client teams. The role manages renewals, grant requests, deliverable tracking, correspondence, sponsorship and exhibit logistics, and client event execution while using AI tools to improve administrative and client-facing workflows.

Responsibilities

• Work with the Associate Director of Corporate Relations to develop and execute client-specific fundraising strategies designed to meet revenue goals
• Use AI tools to draft correspondence, prepare application materials, summarize client deliverable status, and streamline documentation workflows — improving the speed and consistency of client-facing communications
• Prepare and distribute application forms, letters of request, and supporting correspondence for corporate members and exhibitors
• Assist with corporate member renewals and maintain accurate deliverable tracking across assigned accounts
• Submit corporate member grant requests through sponsor portals accurately and on time
• Migrate annual letters of request, applications, and account information to client state websites for corporate members and exhibitors
• Serve as a primary point of contact for exhibitors, corporate members, and interested companies for assigned states — handling customer service inquiries, contract review support, and timely follow-through on all requests
• Assist with developing and distributing logistical information for assigned client meetings, and provide on-site support at client events
• Collaborate with client teams to protect benefit deliverables and identify creative engagement opportunities that strengthen corporate relationships
• Maintain and update all relevant forms and applications annually, ensuring accuracy and currency across all materials

Skills

• 2 to 5 years of professional experience in association management, customer service, or project management, with a track record of managing multiple client accounts simultaneously
• An AI-native mindset. You actively use tools such as ChatGPT, Claude, or productivity platforms to draft correspondence, summarize account activity, organize deliverable tracking, and work through high-volume administrative tasks more efficiently — and you can speak to the impact
• Strong communication skills across in-person, phone, and email interactions — you are professional, responsive, and clear in every client touchpoint
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities concurrently without losing accuracy or momentum
• Customer service-oriented and proactive — you follow through on commitments and resolve issues before they escalate
• Strong collaboration skills and the ability to work effectively within a small, close-knit team and across external client stakeholders
• Comfortable with travel up to 25% of the time for events and corporate meetings
• Proficiency with Microsoft Office Suite, Adobe PDF, Zoom, and Microsoft Teams; familiarity with project management tools such as Workfront or Asana preferred
• Bachelor's degree required
• Candidates should be prepared to discuss how they are currently using AI in their client relations, association management, or administrative work
• Specific tools in active use and how they support correspondence drafting, deliverable tracking, application preparation, or client communications
• Examples of how AI has helped you manage a higher volume of client requests, improve the consistency of communications, or reduce the time spent on recurring documentation tasks
• How you use AI responsibly when handling client account information, grant submissions, and contract-related correspondence
• Bonus: examples of AI-assisted workflows that improved client service quality, turnaround time, or accuracy across a corporate relations or account management function

Qualifications

Must Haves

• 2 to 5 years of professional experience in association management, customer service, or project management, with a track record of managing multiple client accounts simultaneously
• An AI-native mindset. You actively use tools such as ChatGPT, Claude, or productivity platforms to draft correspondence, summarize account activity, organize deliverable tracking, and work through high-volume administrative tasks more efficiently — and you can speak to the impact
• Strong communication skills across in-person, phone, and email interactions — you are professional, responsive, and clear in every client touchpoint
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities concurrently without losing accuracy or momentum
• Customer service-oriented and proactive — you follow through on commitments and resolve issues before they escalate
• Strong collaboration skills and the ability to work effectively within a small, close-knit team and across external client stakeholders
• Comfortable with travel up to 25% of the time for events and corporate meetings
• Proficiency with Microsoft Office Suite, Adobe PDF, Zoom, and Microsoft Teams; familiarity with project management tools such as Workfront or Asana preferred
• Bachelor's degree required
• Candidates should be prepared to discuss how they are currently using AI in their client relations, association management, or administrative work
• Specific tools in active use and how they support correspondence drafting, deliverable tracking, application preparation, or client communications
• Examples of how AI has helped you manage a higher volume of client requests, improve the consistency of communications, or reduce the time spent on recurring documentation tasks
• How you use AI responsibly when handling client account information, grant submissions, and contract-related correspondence

Nice to Haves

• Bonus: examples of AI-assisted workflows that improved client service quality, turnaround time, or accuracy across a corporate relations or account management function

Benefits

• Eligible for annual company bonus program or commission incentive based on role.
• Health insurance through Cigna (medical and dental)
• Vision coverage through VSP
• Pharmacy benefits through OptumRx
• FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
• 401(k) and Roth 401(k) with company match
• Pet discount program with PetAssure
• Norton LifeLock identity theft protection
• Employee Assistance Program through NYLGBS
• Fertility benefits through Progyny
• Commuter benefits
• Company-paid Short-Term and Long-Term Disability
• Voluntary Term Life and AD&D Insurance, plus Universal Life options
• Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
• Discounts and rewards through BenefitHub
• Fully remote role