Summary
MNTN provides advertising software and self-serve technology for brands across Connected TV, web, and mobile. The Solutions Architect will design customer-focused technical solutions, serve as a platform subject matter expert in pre-sales, support partnerships and integrations, and collaborate cross-functionally to launch scalable solutions and drive customer growth.
Responsibilities
- Partner with customers, prospects, and internal teams to design technical solutions that leverage MNTN’s platform and meet real market needs
- Act as the product and technical SME in pre-sales, helping sales teams uncover needs, articulate value, and address technical questions or objections
- Identify gaps, closed-lost themes, and unmet customer needs—and work cross-functionally to shape new solutions, integrations, and enablement opportunities
- Support and scale partnerships with third-party platforms, including helping build and operationalize technical integrations across measurement, data, analytics, and operations
- Develop clear customer use cases and quantify market opportunities to help prioritize roadmap decisions with Engineering and Business Development
- Collaborate with cross-functional teams to bring new solutions and partnerships to market, including creating internal and external playbooks and launch materials
- Build sales enablement resources such as positioning guides, FAQs, process documentation, and troubleshooting support
- Stay current on AdTech and CTV trends and serve as a go-to expert on competitors, partners, and the broader ecosystem
- Drive new revenue opportunities and customer growth by identifying customer needs, producing new, scalable solutions, and finally driving customer adoption
- Supporting the end-to-end roll out of new customer solutions, working cross-functionally on all key stages: identification, discovery, prioritization, development, beta testing, go-to-market planning, deployment, implementation, enablement, partner management and ongoing technical support
- Drive new revenue as the ongoing SME technical support on pre-sales touch-points, as needed. Strengthen existing customer growth and sentiment as the ongoing SME for new integrations and cross-platform solutions
Skills
- 3+ years of experience in a sales engineering or solutions engineering role
- Prior experience in ad-tech or performance marketing
- Prior experience with Go-To-Market Support
- Clear and effective verbal and written communication skills, with a knack for translating technical concepts for non-technical audiences
- Demonstrate a deep understanding of customer challenges, positioning solutions that address their needs while emphasizing the relevance and benefits of our offerings
- Proactively identify and understand customer challenges to develop actionable solutions that align with business goals and drive value
- Ability to address client concerns, reframe objections, and build trust with both technical and non-technical stakeholders
- Proven ability to work with sales, marketing, product, and engineering teams to align solutions with customer needs and market demands
- Familiarity with the AdTech ecosystem, including competing CTV and performance marketing platforms, as well as key players in measurement, audience data, and inventory
Qualifications
Must Haves
- 3+ years of experience in a sales engineering or solutions engineering role
- Prior experience in ad-tech or performance marketing
- Prior experience with Go-To-Market Support
- Clear and effective verbal and written communication skills, with a knack for translating technical concepts for non-technical audiences
- Demonstrate a deep understanding of customer challenges, positioning solutions that address their needs while emphasizing the relevance and benefits of our offerings
- Proactively identify and understand customer challenges to develop actionable solutions that align with business goals and drive value
- Ability to address client concerns, reframe objections, and build trust with both technical and non-technical stakeholders
- Proven ability to work with sales, marketing, product, and engineering teams to align solutions with customer needs and market demands
- Familiarity with the AdTech ecosystem, including competing CTV and performance marketing platforms, as well as key players in measurement, audience data, and inventory
Benefits