Product Manager, Marketing Cloud & Web

Summary

Mogli Technologies is a company that delivers a native Salesforce application for SMS and WhatsApp communications. The Product Manager, Marketing Cloud & Web will expand the Salesforce Marketing Cloud integration and evolve the API and web application, collaborating closely with Engineering and key stakeholders to deliver exceptional value to clients.

Responsibilities

• Drive the execution of Mogli's integration with Salesforce Marketing Cloud, ensuring alignment with market needs and delivering a best-in-class user experience
• Define and manage the API roadmap, focusing on ensuring robust and scalable integration with Salesforce and other Mogli systems
• Oversee the evolution of Mogli's web application, including Mogli Scheduler, and define its future roadmap to support expanded functionality and Marketing Cloud integration
• Create and maintain internal product documentation
• Maintain and prioritize the product backlog, ensuring backlog items are clearly defined, well-documented, and aligned with the product strategy
• Collaborate to develop and communicate the product roadmap, ensuring alignment with company goals and customer needs
• Plan and manage product releases, coordinating with the engineering team to ensure timely and successful delivery
• Facilitate agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives
• Act as the primary point of contact between stakeholders and the engineering team, ensuring clear communication of product status and priorities

Skills

• 2-4 years of product management experience in a B2B2C SaaS environment
• Demonstrated experience managing and evolving web applications
• Experience with Salesforce Marketing Cloud
• Expertise in backlog refining, roadmap planning, and release management
• Experience working with Jira or similar project management tools
• Strong analytical and problem-solving skills, with a keen eye for detail
• Excellent communication and collaboration skills, able to work effectively with cross-functional teams
• Experience creating user journeys and internal product documentation
• Salesforce Marketing Cloud: Essential for understanding and driving our core integration strategy
• Google Workspace: For collaborative documentation, communication, and project management
• Jira: For agile project management, backlog tracking, and issue management
• Figma: For UI/UX design collaboration, user journey mapping, and prototyping
• Postman: For API testing, development, and documentation
• Salesforce Platform: Understanding the Salesforce platform, while not a daily tool for this role, is highly beneficial for the product manager to understand the environment that Mogli exists within

Qualifications

Must Haves

• 2-4 years of product management experience in a B2B2C SaaS environment
• Demonstrated experience managing and evolving web applications
• Experience with Salesforce Marketing Cloud
• Expertise in backlog refining, roadmap planning, and release management
• Experience working with Jira or similar project management tools
• Strong analytical and problem-solving skills, with a keen eye for detail
• Excellent communication and collaboration skills, able to work effectively with cross-functional teams
• Experience creating user journeys and internal product documentation

Nice to Haves

• Salesforce Marketing Cloud: Essential for understanding and driving our core integration strategy
• Google Workspace: For collaborative documentation, communication, and project management
• Jira: For agile project management, backlog tracking, and issue management
• Figma: For UI/UX design collaboration, user journey mapping, and prototyping
• Postman: For API testing, development, and documentation
• Salesforce Platform: Understanding the Salesforce platform, while not a daily tool for this role, is highly beneficial for the product manager to understand the environment that Mogli exists within

Benefits

• Eligible for annual bonus
• Complete Medical, Vision, and Dental insurance, fully covered by Mogli
• STD, LTD & Life Insurance
• Ownership of Mogli and equity grant
• Matching 401k plan
• Flexible Time Off, 9 US Public Federal Holidays, 6 paid sick days
• Bonus incentives for productivity milestones set by management
• Work from anywhere