Program Manager (Quality Strategy & Performance) - Remote

Summary

Molina Healthcare is a healthcare organization seeking a Program Manager to support quality strategy and performance programs. The role manages program documentation, controls, budgets, governance, performance metrics, stakeholder coordination, process improvements, and related project management activities.

Responsibilities

• Responsible for ensuring well-documented policies, workflows, program controls, internal and third-party practices, playbooks and best practices for respective program
• Manages program budget, as applicable, supporting project prioritization
• Collaborates with Legal, Compliance, and Information Security to ensure governance standards are upheld
• Tracks performance metrics and ensures value realization from deployed solutions
• Coordinates recurring meetings to support governance framework and decision-making processes, as needed
• At the direction of program (CoE, Shared Service or other functional area) leadership, supports portfolio management and/or initiative-specific change and project management
• Collaborates with key stakeholders to support dissemination and adoption of program guardrails, processes, best practices and other collateral
• Routinely reviews program collateral to ensure current and accurate reflection of business needs
• Identifies opportunities/gaps and provides recommendations on program enhancements to respective leadership team
• Responsible for creating business requirements documents, test plans, requirements traceability matrix, user training materials and other related documentations
• Generates and distributes standard reports on schedule

Skills

• At least 4 years of Program and/or Project management experience, or equivalent combination of relevant education and experience
• Operational Process Improvement experience
• Managed Care experience, preferably in a shared service, CoE or matrixed environment
• Experience with Microsoft Project and Visio
• Strong presentation and communication skills

Qualifications

Must Haves

• At least 4 years of Program and/or Project management experience, or equivalent combination of relevant education and experience
• Operational Process Improvement experience
• Managed Care experience, preferably in a shared service, CoE or matrixed environment
• Experience with Microsoft Project and Visio
• Strong presentation and communication skills