Product Owner - User Experience

Summary

Mutual of Omaha is seeking an Associate Product Owner/Product Owner to enhance their Workplace Solutions Digital Experience platform. The role involves managing team backlogs, collaborating with stakeholders, and ensuring the delivery of high-quality digital solutions that meet customer needs.

Responsibilities

• Drive Product Solutions: Lead cross-functional teams and Agile Release Train resources to deliver high-value product solutions aligned with strategic visions, ensuring consistent customer value delivery
• Backlog Prioritization: Manage and refine product backlogs by balancing business value, stakeholder input, and strategic priorities to achieve impactful outcomes
• Stakeholder Collaboration: Partner with ART leadership, business owners, subject matter experts, and other Product Owners to define and refine features, ensure there are clear acceptance criteria and seamless communication across teams
• Agile Leadership: Act as a Product Owner for Agile Release Train teams participate in planning, demos, retrospectives, and ceremonies to enhance product quality and team velocity
• Monitor Business Outcomes: Oversee business outcomes to ensure completion of the feature/epic and communicate impacts of delivery challenges with stakeholders. Make necessary prioritization adjustments and partner to resolve impacts, which may include descoping/deselecting other work
• Communication: Ensure seamless transitions to operations through clear communications which may include training business areas on enhancements or new features
• Risk Mitigation: Partner with the system delivery team to identify and address risks, escalate and resolve issues to keep projects on track to align business goals

Skills

• 5 years of experience in a business role or as a Product Owner/Product Manager/Business Analyst, with demonstrated expertise to lead product development, prioritize workflows, and deliver successful outcomes in alignment with business strategies
• Ability to translate business needs into technical requirements and drive alignment across stakeholders
• Proven ability to coordinate multiple teams and business owners across complex initiatives
• Proven ability to manage scope and enable on time delivery by prioritizing work, sequencing features, and partnering with delivery teams to meet program increment and iteration objectives
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico
• Experience with user or digital experience capabilities and the ability to provide them effectively to support a seamless and exceptional user experience
• Up-to-date knowledge of emerging technologies, including API integrations and modern system architectures
• Hands-on experience with digital experience implementations or enhancements in a complex enterprise environment
• Experience supporting customer-facing or operational systems in a complex or regulated environment with high availability and reliability expectations

Qualifications

Must Haves

• 5 years of experience in a business role or as a Product Owner/Product Manager/Business Analyst, with demonstrated expertise to lead product development, prioritize workflows, and deliver successful outcomes in alignment with business strategies
• Ability to translate business needs into technical requirements and drive alignment across stakeholders
• Proven ability to coordinate multiple teams and business owners across complex initiatives
• Proven ability to manage scope and enable on time delivery by prioritizing work, sequencing features, and partnering with delivery teams to meet program increment and iteration objectives
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do
• Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico

Nice to Haves

• Experience with user or digital experience capabilities and the ability to provide them effectively to support a seamless and exceptional user experience
• Up-to-date knowledge of emerging technologies, including API integrations and modern system architectures
• Hands-on experience with digital experience implementations or enhancements in a complex enterprise environment
• Experience supporting customer-facing or operational systems in a complex or regulated environment with high availability and reliability expectations

Benefits

• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.
• Plus annual bonus opportunity