Commercial Programs & Pricing Analyst

Summary

Natus Medical Incorporated develops neuro solutions that help clinicians interpret the body’s signals and improve care processes. The Commercial Programs & Pricing Analyst will support commercial program administration, rebate analysis, customer commitment tracking, pricing analysis, reporting, controls, and cross-functional execution within the Pricing & Contracting Center of Excellence.

Responsibilities

• Support the implementation and ongoing administration of approved strategic customer programs, including subscription, evaluation, rebate, and other performance-based commercial programs
• Review program documentation, pricing, eligibility requirements, and customer-specific terms for completeness and alignment with approvals
• Maintain program trackers, supporting documentation, and status reporting from setup through completion
• Coordinate with Sales and cross-functional partners to resolve program setup, documentation, pricing, or execution issues
• Identify non-standard requests or exceptions and escalate them to the Senior Manager, Contracting Center of Excellence for review
• Analyze customer purchase activity and applicable data to determine rebate eligibility and attainment against contractual requirements
• Calculate, validate, and document rebate results in accordance with executed agreements and approved program terms
• Partner with Finance, Customer Service, and Sales to support rebate accruals, reconciliations, credits, payments, and customer inquiries
• Maintain accurate rebate files, calculation support, approval documentation, and audit-ready records
• Identify data discrepancies, financial risks, or contract misalignment and escalate for resolution
• Create and maintain centralized tracking for customer commitments, including purchase, volume, product, utilization, subscription, and other performance requirements
• Monitor progress against defined commitment periods, milestones, and thresholds
• Provide recurring reporting on commitment performance, upcoming deadlines, risks, and required follow-up actions
• Partner with Sales and other stakeholders to validate results and address potential shortfalls or compliance concerns
• Support renewal and business review preparation by summarizing historical performance against commitments
• Create and maintain price files, conduct customer-specific pricing analysis, and support pricing uploads
• Analyze standard and moderately complex pricing requests and validate proposed discounts against approved guardrails
• Prepare pricing summaries, supporting analyses, and approval documentation for Deal Desk and Price Council workflows, as needed
• Assess deal-level margin and profitability considerations, including capital, consumables, subscriptions, service, and warranty components
• Escalate non-standard pricing scenarios, margin risks, and exceptions to the Senior Manager, Contracting Center of Excellence
• Develop and maintain standardized reports, dashboards, templates, and process documentation for commercial programs, rebates, commitments, and pricing activities
• Perform data validation and reconciliations across source systems and supporting files to improve accuracy and control
• Identify opportunities to automate recurring analyses, trackers, and reporting workflows
• Support internal controls, audit requests, and documentation requirements related to assigned programs and pricing activities
• Contribute to the ongoing development of scalable CoE processes, tools, and governance
• Partner with Sales, Finance, Legal, Customer Service, Sales Operations, and other stakeholders to support timely and accurate commercial execution
• Communicate program requirements, findings, risks, and next steps clearly to business partners
• Provide responsive support across East to West business hours, with workload triaged to maintain appropriate coverage

Skills

• • Bachelor's degree in business, finance, accounting, economics, data analytics, or a related field, or equivalent relevant experience
• • 2 to 5 years of experience in pricing, rebates, contracts, finance, sales operations, commercial analytics, or a related area
• • Strong analytical and quantitative skills, with advanced proficiency in Microsoft Excel, including complex formulas, data validation, pivot tables, and financial or pricing models
• • Experience supporting pricing analysis, pricing administration, or commercial analytics
• • Experience analyzing large datasets, reconciling information from multiple sources, and translating results into clear business insights
• • Strong attention to detail, documentation discipline, and ability to manage recurring deadlines across multiple programs
• • Ability to communicate clearly and collaborate effectively with cross-functional stakeholders
• The role requires a quiet, distraction-free environment suitable for confidential work, frequent video and phone calls, and focused analytical tasks, along with reliable internet access and an ergonomically appropriate workspace
• While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear, and to work on a keyboard and computer
• Travel is not required for daily work
• Minimal travel may be required for training and business purposes
• • Experience with customer rebate programs, contract compliance, commitment tracking, or incentive administration
• • MedTech, medical device, healthcare, or complex B2B commercial experience
• • Experience supporting subscription-based, utilization-based, or performance-based commercial programs
• • Familiarity with Salesforce, Oracle ERP, contract lifecycle management platforms, and business intelligence tools
• • Experience creating Excel macros, Power Query solutions, or other workflow automation
• • Understanding of pricing governance, margin analysis, revenue recognition considerations, and commercial contracting

Qualifications

Must Haves

• • Bachelor's degree in business, finance, accounting, economics, data analytics, or a related field, or equivalent relevant experience
• • 2 to 5 years of experience in pricing, rebates, contracts, finance, sales operations, commercial analytics, or a related area
• • Strong analytical and quantitative skills, with advanced proficiency in Microsoft Excel, including complex formulas, data validation, pivot tables, and financial or pricing models
• • Experience supporting pricing analysis, pricing administration, or commercial analytics
• • Experience analyzing large datasets, reconciling information from multiple sources, and translating results into clear business insights
• • Strong attention to detail, documentation discipline, and ability to manage recurring deadlines across multiple programs
• • Ability to communicate clearly and collaborate effectively with cross-functional stakeholders
• The role requires a quiet, distraction-free environment suitable for confidential work, frequent video and phone calls, and focused analytical tasks, along with reliable internet access and an ergonomically appropriate workspace
• While performing the duties of this job, the employee is regularly required to sit, talk, see, and hear, and to work on a keyboard and computer
• Travel is not required for daily work
• Minimal travel may be required for training and business purposes

Nice to Haves

• • Experience with customer rebate programs, contract compliance, commitment tracking, or incentive administration
• • MedTech, medical device, healthcare, or complex B2B commercial experience
• • Experience supporting subscription-based, utilization-based, or performance-based commercial programs
• • Familiarity with Salesforce, Oracle ERP, contract lifecycle management platforms, and business intelligence tools
• • Experience creating Excel macros, Power Query solutions, or other workflow automation
• • Understanding of pricing governance, margin analysis, revenue recognition considerations, and commercial contracting

Benefits

• Remote work; candidates located near a Natus office may work in a hybrid arrangement, combining remote work with in-office presence as appropriate.
• Health benefits
• 401k contribution
• 7 paid holidays + 2 floating holidays of your choosing
• Generous paid time off
• Tuition reimbursement assistance program
• Eligibility for performance-based bonuses or commissions, where applicable