Field Service Technician - Northwest Region

Summary

NCR Voyix provides technology platforms and field services for self-directed banking, stores, and restaurants. The Field Service Technician installs, maintains, repairs, and services electromechanical equipment, including self-checkout systems, while responding to customer service needs across an assigned territory.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service electromechanical equipment, including self-checkout systems, within an assigned territory
• Conduct maintenance, repairs, preventive maintenance, and system overhauls

Skills

• Local candidate to specific geographic area
• Authorized to work in the U.S
• At least 18 years of age
• Have a valid driver's license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Qualifications

Must Haves

• Local candidate to specific geographic area
• Authorized to work in the U.S
• At least 18 years of age
• Have a valid driver's license and driving record that satisfies NCR fleet requirements
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity
• Ability to perform essential functions of the job with or without a reasonable accommodation
• Prolonged travel with driving several hours per day
• Rotating and weekend shifts
• Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size

Nice to Haves

• Familiarity with large servers, mainframe computers, and imaging software
• A+ Certification, CompTIA, N+ Certification
• One or more years of related experience

Benefits

• Overtime available at time and a half
• 7 paid holidays and 6 paid floating holidays
• Paid vacation – up to 80 hours in your first year
• 401K savings and retirement plan
• Company-provided, business-use-only vehicle
• Medical insurance available immediately
• Training provided by NCR Voyix
• Virtual and hands-on training
• Dedicated teachers, mentors, and coaches