Product Manager - Utility Billing Software

Summary

Neptune Technology Group is seeking a Product Manager for their Utility Billing software. This role involves translating strategic direction into buildable features, engaging with customers and stakeholders, and managing the product backlog to ensure timely delivery of solutions.

Responsibilities

• Write and maintain requirements, user stories, and acceptance criteria
• Jointly manage and refine the product backlog with the Lead PM and Designer
• Lead sprint coordination including planning, standups, and delivery tracking
• Own release readiness, ensuring features are complete and verified before they ship
• Surface stakeholder inputs during discovery and definition sessions
• Triage and translate post-launch feedback into backlog updates
• Participate in design reviews, flagging scope gaps and edge cases early
• Develop and maintain sales-facing materials including feature documentation, demo scripts, and FAQs
• Keep information flowing across product, development, and stakeholders

Skills

• Bachelor's degree in Business, Information Systems, Computer Science, Marketing, or a related field, or equivalent practical experience
• 1-4 years of experience in product management, business analysis, SaaS, or a related field
• Strong written and verbal communication, with the ability to translate technical concepts for non-technical audiences and operational realities for engineering teams
• Analytical mindset with comfort working with data
• Able to manage competing priorities without losing track of details
• Collaborative, adaptable, and comfortable in a small team where ownership is broad
• 25-30% travel required
• Experience in utility billing, municipal software, or local government technology
• Familiarity with Agile/Scrum delivery environments

Qualifications

Must Haves

• Bachelor's degree in Business, Information Systems, Computer Science, Marketing, or a related field, or equivalent practical experience
• 1-4 years of experience in product management, business analysis, SaaS, or a related field
• Strong written and verbal communication, with the ability to translate technical concepts for non-technical audiences and operational realities for engineering teams
• Analytical mindset with comfort working with data
• Able to manage competing priorities without losing track of details
• Collaborative, adaptable, and comfortable in a small team where ownership is broad
• 25-30% travel required

Nice to Haves

• Experience in utility billing, municipal software, or local government technology
• Familiarity with Agile/Scrum delivery environments