Guest Logistics & Travel Coordinator (Remote)

Summary

No Sweat Services is seeking a Guest Logistics & Travel Coordinator to support travel operations for private and corporate clients. The role coordinates travel bookings, supplier communications, guest itineraries, client support, and operational record-keeping in a remote environment.

Responsibilities

• Logistics & Booking Intake: Process guest travel requests, entering trip specifications into internal management software with high precision across hotel, cruise, and excursion arrangements
• Supplier & Vendor Outreach: Connect with hotel partners, tour operators, and transport providers to verify availability, finalize booking details, and manage special requests
• Itinerary Design: Build clean, user-friendly digital itineraries and trip schedules for client delivery
• Responsive Client Support: Assist clients via phone and messaging platforms with itinerary modifications, schedule updates, and travel inquiries
• Data & File Maintenance: Keep client records up to date, archive booking receipts, and assist with basic operational record-keeping

Skills

• Must be at least 18 years of age and authorized to work in the United States
• High school diploma or equivalent qualification
• Basic computer skills, including comfort with email platforms, web search tools, data entry, and standard office software (Google Workspace or Microsoft Office)
• Strong written and verbal communication skills with a professional, helpful tone
• Excellent organizational skills and strong attention to detail
• Reliable high-speed internet connection and a dedicated, quiet home workspace
• Prior customer service, administrative support, retail, or hospitality experience
• Ability to stay organized and manage daily tasks in a remote work environment

Qualifications

Must Haves

• Must be at least 18 years of age and authorized to work in the United States
• High school diploma or equivalent qualification
• Basic computer skills, including comfort with email platforms, web search tools, data entry, and standard office software (Google Workspace or Microsoft Office)
• Strong written and verbal communication skills with a professional, helpful tone
• Excellent organizational skills and strong attention to detail
• Reliable high-speed internet connection and a dedicated, quiet home workspace

Nice to Haves

• Prior customer service, administrative support, retail, or hospitality experience
• Ability to stay organized and manage daily tasks in a remote work environment

Benefits

• Full access to all necessary booking platforms, software tools, and software licenses.
• Work-from-home model with flexible daytime scheduling options.
• Direct support from team leads and management in a collaborative, remote environment.