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Nodveta
Posted 61 days agoVerified live 1d ago

Developer Support Engineer

Brief overview

Remote
$68k–$92k/yrStated range
Developer supportTechnical customer supportDebuggingREST APIsBlockchain concepts

About the company

Nodveta Technologies is a blockchain infrastructure company building dependable systems that connect production applications with blockchain networks.

Job description

Summary

Nodveta is a blockchain infrastructure company building dependable transaction execution, real-time blockchain data, monitoring, and developer tooling for production onchain applications. They are seeking a Developer Support Engineer to help developers integrate Nodveta APIs, diagnose integration issues, and improve documentation based on real customer questions.

Responsibilities

  • Respond to developer integration and API questions
  • Reproduce issues and route bugs with clear reproduction steps
  • Maintain FAQs, guides, and troubleshooting documentation
  • Collect feedback for product and developer experience improvements

Skills

  • Experience supporting developers or technical customers
  • Clear written communication and debugging skills
  • Familiarity with REST APIs and basic blockchain concepts
  • Experience with webhook or RPC troubleshooting
  • Background in developer relations or technical writing

Qualifications

Must Haves

  • Experience supporting developers or technical customers
  • Clear written communication and debugging skills
  • Familiarity with REST APIs and basic blockchain concepts

Nice to Haves

  • Experience with webhook or RPC troubleshooting
  • Background in developer relations or technical writing

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