Summary
Northwestern Medicine is a leader in the healthcare industry focused on providing exceptional service and innovative solutions. The Application Analyst will support and maintain healthcare applications, ensuring systems work seamlessly while adhering to quality assurance standards.
Responsibilities
- Support and maintain assigned services and systems
- Works with team to monitor, analyze and plan upgrades
- Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements
- Executes project tasks as assigned
- Adheres to and enhances quality assurance standards, systems development and delivery methodologies
- Contributes to ongoing process to integrate end users requests with software functionality
- Analyzes and provides recommendations relating to application build and functionality of systems to ensure reliability for current and / or future use
- Demonstrates diagnostic skills and expertise to assist with problem determination and solution across the assigned NMHC distributed system IS environment
- Participates in on call rotation
- Contributes to the maintenance of application/technical documentation and architecture diagrams
Skills
- 2-5 years of experience in core discipline
- Bachelor's degree
Qualifications
Must Haves
- 2-5 years of experience in core discipline
Nice to Haves
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits