Job Posting Title Dermatology Territory Account Specialist – East Bay, CA

Summary

Novartis is a pharmaceutical company seeking a Dermatology Territory Account Specialist to support key accounts across an assigned geography. The role serves as the primary point of contact for health care providers, developing strategic territory plans, navigating access challenges, generating demand, and coordinating resources to improve patient outcomes.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings

Skills

• Bachelor's degree required from 4-year college or university
• Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years
• We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success*
• Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws
• Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory
• Must have a valid driver's license
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway
• Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience
• Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively
• 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
• 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
• 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
• Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role
• Experience across therapeutic groups, disease states, account management strategy, and new product launches
• Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities

Qualifications

Must Haves

• Bachelor's degree required from 4-year college or university
• Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years
• We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success*
• Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers
• Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws
• Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory
• Must have a valid driver's license
• Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway
• Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience
• Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively
• 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
• 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
• 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information
• Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role

Nice to Haves

• Experience across therapeutic groups, disease states, account management strategy, and new product launches
• Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities

Benefits

• Your compensation will include a performance-based cash incentive
• Depending on the level of the role, eligibility to be considered for annual equity awards
• US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits
• A 401(k) with company contribution and match
• A generous time off package including vacation, personal days, holidays and other leaves