Field Solutions Engineer

Summary

nTop builds next-generation engineering solutions that help innovative companies develop, test, and manufacture better products faster. The Field Solutions Engineer will support customers from technical discovery and product evaluation through onboarding, training, and long-term success, with a focus on aerospace and defense engineering applications. The role involves technical demonstrations, design automation workflows, customer consultations, and cross-functional project support.

Responsibilities

• Support cross-functional customer initiatives by contributing to multi-phase projects that span pre-sales, customer transition, and post-sales activities—serving innovative teams across industries such as Aerospace & Defense, Industrial, Automotive, and Medical
• Take ownership of delegated project components across pre-sales, onboarding transition, and post sale support—contributing to strategic initiatives under the guidance of senior engineers, while learning to tailor technical solutions to the unique requirements and constraints of each sector
• Support the technical sales process by helping prospects understand the value of nTop through discovery, demonstration, and proof of concept development
• Support technical discovery calls: Assist in identifying customer goals and design challenges; contribute to discussions while learning to connect technical needs to business outcomes
• Deliver tailored product demos: Modify and present demos using existing assets, with guidance, to align with customer use cases
• Support technical onboarding as part of the broader customer engagement, helping new accounts get oriented and productive within their first design sprints and beyond
• Partner with the Enablement & Certification team on training initiatives, contributing technical expertise where needed while ownership of structured training programs shifts to that team over time
• Lead technical customer calls: Drive technical sessions such as solution reviews, hybrid consultations, and scoping calls to help customers expand usage and realize value—contributing to workflow adoption and ARR growth
• Resolve workflow consultation requests: Address technical challenges through targeted support and best practice guidance across design automation and workflow development
• Support evaluation and special requests: Review and respond to non-contractual evaluation or technical requests, contributing to customer satisfaction and retention at all levels

Skills

• Current or recent experience in aircraft conceptual or preliminary design, or a closely related discipline (e.g., aerostructures, propulsion integration, vehicle-level sizing and tradeoff studies, MDO)
• A Bachelor's and/or Master's degree in Mechanical, Aerospace, or a related Engineering discipline, plus 3+ years of industry experience (highly-relevant doctoral degrees can be substituted for three years)
• Demonstrated ability to learn new technical software quickly; prior experience with nTop, parametric CAD, or computational design tools is valuable, but we will invest in ramping the right engineer on our platform
• Experience with scripting in Python, Excel/VBA
• Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences
• Comfortable presenting in front of large audiences and senior stakeholders
• Demonstrated level of autonomy and responsibility in handling time-sensitive critical projects
• Willing to travel to conferences and customer sites (up to 50%)
• Experience with nTop software
• Project management experience
• Security clearance
• Experience with FEA and/or CFD (at least one of: Abaqus, Ansys, Fluent/CFX, Nastran, Star-CCM+, LS-Dyna)
• Proficiency in parametric modeling & 3D CAD (Siemens NX, CATIA, Solidworks, Onshape)
• Experience with Conceptual design, Analysis, or MDO. Especially in Aerospace Engineering
• Experience in working in a fast-paced environment with exposure to traditional GTM/SaaS teams & processes
• Experience with conference presentations, training workshops, and other industry-related public speaking engagements

Qualifications

Must Haves

• Current or recent experience in aircraft conceptual or preliminary design, or a closely related discipline (e.g., aerostructures, propulsion integration, vehicle-level sizing and tradeoff studies, MDO)
• A Bachelor's and/or Master's degree in Mechanical, Aerospace, or a related Engineering discipline, plus 3+ years of industry experience (highly-relevant doctoral degrees can be substituted for three years)
• Demonstrated ability to learn new technical software quickly; prior experience with nTop, parametric CAD, or computational design tools is valuable, but we will invest in ramping the right engineer on our platform
• Experience with scripting in Python, Excel/VBA
• Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences
• Comfortable presenting in front of large audiences and senior stakeholders
• Demonstrated level of autonomy and responsibility in handling time-sensitive critical projects
• Willing to travel to conferences and customer sites (up to 50%)

Nice to Haves

• Experience with nTop software
• Project management experience
• Security clearance
• Experience with FEA and/or CFD (at least one of: Abaqus, Ansys, Fluent/CFX, Nastran, Star-CCM+, LS-Dyna)
• Proficiency in parametric modeling & 3D CAD (Siemens NX, CATIA, Solidworks, Onshape)
• Experience with Conceptual design, Analysis, or MDO. Especially in Aerospace Engineering
• Experience in working in a fast-paced environment with exposure to traditional GTM/SaaS teams & processes
• Experience with conference presentations, training workshops, and other industry-related public speaking engagements

Benefits

• Equity
• Benefits
• Remote work