Numa
Posted 16 days agoVerified live 2d ago
Field Implementation Manager
Brief overview
Remote
UndergradOr in progress
$70k–$85k/yrStated range
1+ yrsMinimum
2 H-1B approvalsDept. of Labor
Customer OnboardingCustomer SupportField DeploymentProduct Go-Lives and RolloutsSaaSAutomotive Dealership OperationsService Department WorkflowsPhone SystemsFrenchSpanish
About the company
Numanuma.com
Numa is an AI platform for automotive dealerships, focusing on automating appointment bookings and improving customer engagement.
Visa sponsorship history
1 year sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.2H-1B approved
100%approval rate
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20252
Job description
Summary
Numa is building an AI-powered platform for automotive dealerships. The Field Implementation Manager will lead onsite launches, train dealership staff, solve real-time implementation challenges, and support long-term adoption while sharing field insights with internal teams.
Responsibilities
- Lead onsite go-lives and ensure smooth, successful launches
- Train dealership staff across roles with clear, hands-on, and engaging sessions
- Partner with dealership leaders to highlight the long-term business value of Numa
- Document launch outcomes and transition accounts to our Performance Architect team
- Share field insights with Sales, Product, and Customer Success to improve onboarding and customer experience
- Travel onsite to dealerships regularly to drive engagement and adoption
Skills
- 1+ years of customer-facing experience in training, onboarding, service, or support
- Strong communication and presentation skills, with the ability to command a room and adapt to any audience
- Tech-savvy, with the ability to quickly learn new systems and tools
- High emotional intelligence, with the ability to build trust quickly in fast-paced environments
- Excitement to travel ~3 weeks per month across the U.S. and Canada (must live near a major airport)
- Experience with SaaS, automotive, or phone systems
- Background in field-based training, deployment, or customer onboarding
- Familiarity with dealership operations or service department workflows
- Experience supporting product go-lives or rollouts in a high-growth environment
- Comfort using AI tools to streamline training, documentation, or workflows
- Bilingual (English/French or English/Spanish) for broader coverage across the U.S. and Canada
Qualifications
Must Haves
- 1+ years of customer-facing experience in training, onboarding, service, or support
- Strong communication and presentation skills, with the ability to command a room and adapt to any audience
- Tech-savvy, with the ability to quickly learn new systems and tools
- High emotional intelligence, with the ability to build trust quickly in fast-paced environments
- Excitement to travel ~3 weeks per month across the U.S. and Canada (must live near a major airport)
Nice to Haves
- Experience with SaaS, automotive, or phone systems
- Background in field-based training, deployment, or customer onboarding
- Familiarity with dealership operations or service department workflows
- Experience supporting product go-lives or rollouts in a high-growth environment
- Comfort using AI tools to streamline training, documentation, or workflows
- Bilingual (English/French or English/Spanish) for broader coverage across the U.S. and Canada
Benefits
- Equity Package
- Flexible PTO
- Health, dental, and vision benefits
- 401(k) plan
- Significant opportunities for career advancement
