Associate Fleet Technician, Bay Area

Summary

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. The Associate Fleet Technician is an entry-level technical role focused on maintaining and ensuring the operational readiness of Nuro's autonomous fleet, involving vehicle maintenance, troubleshooting, and collaboration with various teams.

Responsibilities

• Execute daily and weekly preventive maintenance checks (PMs) and tasks to ensure maximum vehicle up-time
• Perform initial triage and resolution of routine hardware and software issues, and hand off technical issues out of scope. This includes diagnosing basic faults using technical documentation and standardized tools, and providing clear, detailed notes on issues that require escalation for further root-cause analysis
• Execute minor mechanical repairs, part replacements, and system retrofits/modifications on Nuro vehicles and robotics according to engineering specifications
• Support the transfer, setup, and extraction of autonomous vehicles and robots in operational zones
• Follow standardized operating procedures (SOPs) and complete detailed digital checklists/work orders daily, ensuring accurate reporting and proper escalation of complex issues
• Respond to and professionally handle operational or roadside emergencies with composure, prioritizing safety and clear communication
• Work cross-functionally with Engineering, Software, and Field Operations teams to provide critical feedback on vehicle performance and maintenance processes
• Maintain a clean, highly organized, and safe technical work environment in compliance with all company and safety standards

Skills

• Foundational Technical Experience: Proven experience (e.g., from an academic program, vocational training, or professional role) demonstrating basic technical/mechanical aptitude with vehicles, electronics, or complex machinery
• Technical Troubleshooting Mindset: Enjoy solving problems that require learning and understanding hardware, software, and electronic dependencies
• Attention to Detail: Proactive, task-driven, and highly organized with a strict attention to detail required for documentation and adhering to technical procedures
• Documentation Skills: Ability to effectively understand and follow complex technical documentation, schematics, or flowcharts related to hardware and software systems
• Physical Requirements: Ability to safely lift up to 50 lbs, bend, stand, and/or stoop for long periods to perform vehicle maintenance tasks
• Driving: A valid driver's license and a clean driving record
• Experience using vehicle diagnostic equipment
• Experience working on ADAS systems
• Basic understanding of Linux and capable to write basic code
• Relevant Training: Automotive, Robotics, IT, or Technical training/certification (e.g., ASE, CompTIA, vocational certificate)
• High Voltage: High-Voltage (HV) Certification or Training
• EV/AV Experience: Direct experience working with Electric Vehicles (EVs) or Autonomous Vehicle platforms
• Electrical Aptitude: Basic electrical troubleshooting skills, including multimeter use and knowledge of schematics
• Methodology: Familiarity with lean manufacturing concepts like 5S methodology or other continuous improvement practices
• Software Familiarity: Basic experience with Linux command-line interface or other relevant operating systems for diagnostics
• IPC certification
• EPA 609 refrigerant certification

Qualifications

Must Haves

• Foundational Technical Experience: Proven experience (e.g., from an academic program, vocational training, or professional role) demonstrating basic technical/mechanical aptitude with vehicles, electronics, or complex machinery
• Technical Troubleshooting Mindset: Enjoy solving problems that require learning and understanding hardware, software, and electronic dependencies
• Attention to Detail: Proactive, task-driven, and highly organized with a strict attention to detail required for documentation and adhering to technical procedures
• Documentation Skills: Ability to effectively understand and follow complex technical documentation, schematics, or flowcharts related to hardware and software systems
• Physical Requirements: Ability to safely lift up to 50 lbs, bend, stand, and/or stoop for long periods to perform vehicle maintenance tasks
• Driving: A valid driver's license and a clean driving record
• Experience using vehicle diagnostic equipment
• Experience working on ADAS systems
• Basic understanding of Linux and capable to write basic code

Nice to Haves

• Relevant Training: Automotive, Robotics, IT, or Technical training/certification (e.g., ASE, CompTIA, vocational certificate)
• High Voltage: High-Voltage (HV) Certification or Training
• EV/AV Experience: Direct experience working with Electric Vehicles (EVs) or Autonomous Vehicle platforms
• Electrical Aptitude: Basic electrical troubleshooting skills, including multimeter use and knowledge of schematics
• Methodology: Familiarity with lean manufacturing concepts like 5S methodology or other continuous improvement practices
• Software Familiarity: Basic experience with Linux command-line interface or other relevant operating systems for diagnostics
• IPC certification
• EPA 609 refrigerant certification

Benefits

• Medical/dental/vision insurance
• Daily meal reimbursement
• Paid time off in addition to limited company holidays
• Discretionary annual contract completion bonus based on company and individual performance