Project Manager

Summary

NWN is an AI-powered technology solutions provider serving public and private organizations across North America. The Project Manager manages IT-based business solution projects, coordinating teams and resources while ensuring customer satisfaction, schedule adherence, budget control, revenue forecasting, risk mitigation, and successful project closure.

Responsibilities

• Manage assigned projects while maintaining 80% billable utilization
• Responsible for driving project success: Maintaining high customer satisfaction while keeping projects on schedule and within budget
• Direct and coordinate all activities of project personnel and shared corporate resources to ensure projects progress on schedule and within budget
• Forecast revenue regularly & accurately across all projects and mitigate any risks to those commitments throughout the project life cycle
• Follow the NWN Project Management delivery methodology including but not limited to:
• Facilitate project kickoff meetings
• Develop and maintain detailed project plans
• Monitor, measure, and report on project progress to management and clients
• Coordinate development and approval of the business and technical requirements documentation, client deliverables, and project artifacts
• Manage risk and escalate project challenges accordingly and in a timely manner
• Managing change in scope via Project Change Management process
• Conduct Post Project Reviews and formal closure on all engagements
• Understand and articulate all NWN service offerings and capabilities
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required
• Other responsibilities as assigned
• Performs other duties as assigned
• Complies with all policies and standards

Skills

• * Bachelor's Degree or equivalent work experience
• * 3+ years of experience with IT project management
• * 3+ years of experience developing project plans including a project plan that includes the charter, scope, project management approach, management plans, communication plans, resource needs, statement of work, cost estimates, and schedule
• * 3+ years of experience working with cross-functional teams and staff of all levels
• * Experience managing project financials including forecasting, 3rd party cost controls, and budget baseline
• * Knowledge of project management best practices (PMBOK traditionally)
• * Business Analyst type experience with the ability to collect and develop business and technical requirements
• * Demonstrated ability to manage multiple competing priorities
• * Excellent problem solving and negotiation skills
• * Exceptional client facing communications and presentation skills
• * Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness
• * PMP Certification or desire to obtain certification
• Travel: Limited

Qualifications

Must Haves

• * Bachelor's Degree or equivalent work experience
• * 3+ years of experience with IT project management
• * 3+ years of experience developing project plans including a project plan that includes the charter, scope, project management approach, management plans, communication plans, resource needs, statement of work, cost estimates, and schedule
• * 3+ years of experience working with cross-functional teams and staff of all levels
• * Experience managing project financials including forecasting, 3rd party cost controls, and budget baseline
• * Knowledge of project management best practices (PMBOK traditionally)
• * Business Analyst type experience with the ability to collect and develop business and technical requirements
• * Demonstrated ability to manage multiple competing priorities
• * Excellent problem solving and negotiation skills
• * Exceptional client facing communications and presentation skills
• * Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness
• * PMP Certification or desire to obtain certification
• Travel: Limited

Benefits

• Medical plans
• Dental plans
• Vision plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Disability insurance
• Life insurance
• 401(k) with company match
• Unlimited PTO
• Paid company holidays
• Hybrid/remote work
• Paid bonding leave for eligible employees
• Employee discounts
• Employee Assistance Program (EAP)
• Accident coverage
• Critical illness coverage
• Long-term care coverage
• Hospital indemnity coverage
• Legal protection
• Identity theft protection
• Pet insurance
• Supplemental life insurances
• Referral bonuses
• Charitable donation matching
• Allowances for eligible roles