ERP Functional Analyst – Field Services
Brief overview
Job description
Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient.
Job Summary & Responsibilities
The ERP Functional Analystfor“FieldServices”is responsible forsupporting, enhancing, andoptimizingOracle ERP solutions that enable Field Service operations across the enterprise. This role partners closely with business stakeholders to ensure system stability, data accuracy, reporting visibility, and continuous improvement of service-related processes.
The position supportsproduction incidents, enhancement initiatives, andanalytics/reporting needs, while working extensively withlarge volumes of ERP data.
Key Responsibilities
Functional Ownership
Act as functional SME for FieldService-relatedbusiness processes within Oracle ERP
Analyze business requirements and translate them into functional system designs
Configure, test, and deploy ERP enhancements and fixes
Operational Support
Provideproduction support, including incident triage, root-cause analysis, and resolution
Support business users with change requests, enhancements, and process improvements
Participate in release planning and regression testing
Data, Reporting & Analytics
Work withlarge and complex data setswithin Oracle ERP
Support business stakeholders in developing,validating, and enhancing:
Operational reports
Performance dashboards
Service KPIs
Partner with technical teams tovalidatedata using SQL/PL/SQL whererequired
Collaboration & Documentation
Create functional design documents, test scripts, and training materials
Collaborate with IT, Finance, Supply Chain, and Reporting teams
Ensure data integrity and process compliance across integrated modules
Qualifications
Required Skills & Experience
Functional Expertise
Field Service operations
Service requests and work orders
Preventive maintenance
Service contracts and warranty processes
Integration with Inventory, Order Management, and Billing
Data & Support
Experience supporting large ERP datasets
Proven experience in incident management and enhancement delivery
Strong analytical and problem-solving skills
OracleE‑BusinessSuite (EBS)
Service modules (CS / Install Base / Depot Repair as applicable)
Inventory (INV)
Order Management (OM)
Accounts Receivable (AR)
BI Publisher reporting
Desirable / Preferred Skills
Oracle Fusion Cloud
Field Service or Maintenance Management
Inventory Management
Order Management
Oracle Transactional Business Intelligence (OTBI)
Oracle BI Publisher
OraclePL/SQLfor data validation and analysis
Report and dashboard development (BI Publisher, OTBI)
Experience in semiconductor, equipment manufacturing, or high-tech industries
Education
Bachelor’s degree in information systems, Engineering, Business, or related field
Why Join Onto Innovation?
At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.
Compensation & Growth
• Base Salary Range:
$128,000.00 - $192,000.00, offered in good faith and based on experience, location, and qualifications.Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.
Empowering Every Voice to Shape the Future:
Onto Innovation is committed to creating a workplace where every qualified candidate has an equal opportunity to succeed. We evaluate applicants based on skills, experience, and potential - without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by law. We believe diversity of thought and background drives innovation and strengthens our team.
Important Note on Export Compliance
For certain positions requiring access to technical data, U.S. export licensing review may be necessary for applicants who are not U.S. Citizens, Permanent Residents, or other protected persons under 8 U.S.C. 1324b(a)(3).
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