Marketing Operations Manager

Summary

Ontra provides AI-powered solutions for private-market workflows, using artificial intelligence and data to automate contracts, compliance, and entity management. The Marketing Operations Manager will manage marketing data infrastructure, maintain data quality, optimize the MarTech and Salesforce ecosystems, and collaborate with Sales, Marketing, and Revenue Operations to develop scalable solutions.

Responsibilities

• Data Infrastructure Management: Own and support the systems and processes that drive the marketing data infrastructure, ensuring all systems function seamlessly
• Data Hygiene Maintenance: Ensure data integrity across the contact database by leveraging AI for enrichment, normalization, deletion, deduplication, and segmentation
• Cross-Team Collaboration: Work closely with Sales, Marketing, and RevOps teams to identify inefficiencies and data gaps, translating these into scalable technical solutions
• System Administration: Oversee and optimize the configuration of systems like Marketo, Clay, LeanData, LeadForensics, and RingLead, ensuring they operate without errors
• Salesforce and Technology Optimization: Collaborate with Rev Ops to enhance and improve shared technology systems, including Salesforce, ZoomInfo, Zapier, and Outreach

Skills

• For this job, we are currently only hiring candidates based in the United States
• • Experience: 3+ years in marketing operations with familiarity in B2B marketing and sales processes and terminology
• • Marketo Proficiency: Hands-on experience with Marketo administration
• • Salesforce Knowledge: "Lite-admin" level proficiency in Salesforce, including object architecture, reports, flows, field permissions, and page layouts
• • AI Tools: Experience with AI tools such as Claude and ChatGPT, including deploying them in operational workflows
• • Data Enrichment: Experience building custom enrichment tables in Clay
• Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need

Qualifications

Must Haves

• For this job, we are currently only hiring candidates based in the United States
• • Experience: 3+ years in marketing operations with familiarity in B2B marketing and sales processes and terminology
• • Marketo Proficiency: Hands-on experience with Marketo administration
• • Salesforce Knowledge: "Lite-admin" level proficiency in Salesforce, including object architecture, reports, flows, field permissions, and page layouts
• • AI Tools: Experience with AI tools such as Claude and ChatGPT, including deploying them in operational workflows
• • Data Enrichment: Experience building custom enrichment tables in Clay
• Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need

Benefits

• Remote-first working policy, with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions, varying by country
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program
• Various options for medical, dental, and vision insurance