Summary
O'Reilly Auto Parts is a company with a proven track record of growth and stability, seeking a Credit Analyst to support their Credit and Collections efforts. The role involves managing customer accounts, analyzing credit risk, and ensuring best practices in collections are followed.
Responsibilities
- Delivers a high volume of phone support
- Ability to analyze and make independent decisions on customer accounts while maintaining accountability and credit and collections best practices
- Utilize the Credit Management System tool to make sure all past due accounts are addressed and the appropriate collection action is initiated, communicated, and followed
- Effective communication regarding credit and collections best practices that includes prompt responses to email and voice mail
- Analyze and evaluate credit risk for current customers for limit increases, special financing and other requests
- Establish payment plans for past due accounts
- All other duties as assigned
Skills
- High school diploma or equivalent
- Excellent communication/customer service skills
- Ability to prioritize projects and work independently with limited supervision
- Basic computer knowledge
- Proficiency with basic functions of Window and Microsoft applications
- Ability to multi-task in a very fast paced office environment
- Accounts receivables experience
- Knowledge of O'Reilly store operations
- Prior collection experience including contacting and negotiating payment arrangements with customers
Qualifications
Must Haves
- High school diploma or equivalent
- Excellent communication/customer service skills
- Ability to prioritize projects and work independently with limited supervision
- Basic computer knowledge
- Proficiency with basic functions of Window and Microsoft applications
- Ability to multi-task in a very fast paced office environment
Nice to Haves
- Accounts receivables experience
- Knowledge of O'Reilly store operations
- Prior collection experience including contacting and negotiating payment arrangements with customers
Benefits
- Paid Time Off
- Stock Purchase Plan
- 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth