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Parloa
Posted 25 days agoVerified live 1d ago

Readiness & Operations Coordinator

Brief overview

Remote
UndergradOr in progress
1+ yrsMinimum
1 H-1B approvalsDept. of Labor
Operations CoordinationCalendar ManagementSpreadsheet Management

About the company

Parloa is an AI agent management platform that supports contact centers in automating and enhancing customer interactions.

Visa sponsorship history

1 year sponsoring, last filed FY2025

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
1H-1B approved
100%approval rate
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20251

Job description

Summary

Parloa is an enterprise conversational AI company focused on making customer conversations effortless through agentic AI. The Readiness & Operations Coordinator serves as the operational engine behind GTM Enablement, coordinating programs, maintaining enablement systems and records, and preparing reporting for leadership.

Responsibilities

  • Coordinate scheduling, logistics, and communications for global enablement programs, including onboarding cohorts, bootcamps, and certifications
  • Maintain the global enablement calendar and ensure program owners have accurate timelines, materials, and attendee details
  • Support day-to-day administration across Parloa’s GTM Enablement tools, including Highspot, Gong, LMS, LinkedIn Sales Navigator, Salesforce, and Parloa Value Studio
  • Keep enablement platforms, content, permissions, rosters, attendance, and certification records accurate and up to date
  • Prepare recurring reports on program completion, attendance, usage, and adoption for GTM Enablement leadership
  • Triage incoming enablement requests, route them to the right owners, and help keep routine field requests moving
  • Support logistics for GKO and other large-scale enablement events, including attendee tracking, vendor coordination, materials, and run-of-show prep

Skills

  • 1 to 3 years in an operations, coordinator, program support, or administrative role. Enablement or sales experience is a plus, not a requirement
  • Strong organizational instincts and genuine comfort managing many small moving pieces at once
  • Confidence with calendar tools and spreadsheets, and a track record of picking up new SaaS platforms quickly
  • Clear written communication and the ability to coordinate across US and European time zones
  • Sound judgment about what to handle yourself and what to escalate

Qualifications

Must Haves

  • 1 to 3 years in an operations, coordinator, program support, or administrative role. Enablement or sales experience is a plus, not a requirement
  • Strong organizational instincts and genuine comfort managing many small moving pieces at once
  • Confidence with calendar tools and spreadsheets, and a track record of picking up new SaaS platforms quickly
  • Clear written communication and the ability to coordinate across US and European time zones
  • Sound judgment about what to handle yourself and what to escalate

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