Accounts Receivable Representative CBO

Summary

Penn Medicine, University of Pennsylvania Health System is an academic medical center dedicated to patient care, innovative research, and medical education. The Accounts Receivable Representative follows up on accounts receivable for designated payers, resolves rejected or unpaid claims, supports timely reimbursement, and maintains accurate documentation in the EPIC accounts receivable system.

Responsibilities

• Responsible for complying with all established internal guidelines in an effort to ensure timely and accurate collection of outstanding invoices and correct usage of accounting mechanisms and reporting capabilities using EPIC accounts receivable system
• Effectively utilize all electronic tools available to understand and resolve rejected or unpaid claims
• Identifies and reports to immediate supervisor any third party rejection trends or other issues that may effect claims payment
• Meets and strives to exceed the productivity measurements as set forth by the PBO senior leadership
• Complies with the standards set forth by documenting comments as indicated: Action taken on follow-up Balance/payment information Next follow-up and appropriate activity code used in EPIC
• When requesting information from departments, ensures professional and appropriate comments are made in EPIC in their continued efforts to build positive working relationships with all departments, both internal and external to the PBO
• Provides required documentation to third party payers in a timely and professional manner
• Maintains training and successfully keeps up-to-date on all features regarding EPIC AR Follow-up
• Acquires and maintains a working knowledge of how the EPIC system can best be utilized
• Acquires and maintains a good working knowledge of how the CPUP/ EPIC physician billing system is constructed to assure knowledge and compliance with any special data entry requirements
• Acquires and maintains a working knowledge of Microsoft Outlook, Excel and Word, payer websites, document imaging, Correct Coding Software and the SMS system
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Skills

• * HS Diploma is required
• * 2 years of professional experience in accounts receivable
• * Attend and maintain regularly scheduled EPIC training, successfully passing any required exams is required
• *All applicants must live within PA, NJ, DE, or MD, or be willing to relocate.*
• Bachelor is preferred
• * CCAT Certification is preferred

Qualifications

Must Haves

• * HS Diploma is required
• * 2 years of professional experience in accounts receivable
• * Attend and maintain regularly scheduled EPIC training, successfully passing any required exams is required
• *All applicants must live within PA, NJ, DE, or MD, or be willing to relocate.*

Nice to Haves

• Bachelor is preferred
• * CCAT Certification is preferred

Benefits

• Remote work arrangement
• One of the finest prepaid tuition assistance programs in the region