Accounts Receivable Coordinator

Summary

Presbyterian Senior Living is a not-for-profit organization providing communities and services across various levels of care. The Accounts Receivable Coordinator supports month-end accounts receivable close activities, prepares and submits healthcare claims, resolves payment and billing issues, manages aged receivables and collections, and provides guidance to team members.

Responsibilities

• Responsible for the accurate preparation and timely claim submissions for third party payers (Medicare, Medical Assistance, HMO and Third-Party Insurance)
• Responsible for timely communication of significant issues related to claim submission to the appropriate leader or department
• Responsible for independently researching and resolving outstanding account balances
• Monitors and identifies the aging monthly data to resolve unpaid claims
• Ensures accurate receipt of Medicare, Medical Assistance and Insurance payments
• Independently researches and resolves payment issues
• Responsible for initiating appropriate collection efforts, including the referral of accounts to the Credit and Collections Department on overdue account balances as assigned
• Responsible for maintaining and monitoring the computerized collection management system as assigned, ensuring the accuracy and timeliness of collection-related information
• Responsible for communicating pertinent collection-related issues to management and/or the Credit and Collections Dept
• Responsible for identifying and determining appropriate bad debt write-offs; timely submission of recommendations to management
• Communicates and responds timely to community and team member questions and/or issues
• Keeps management informed of issues related to third party billing
• Provides training for designated team members on the specific billing areas, including training on computerized accounting systems, third party websites and regulatory requirements
• May be responsible for updating payment rates reflected in computerized accounting system for third party payers; this includes Medicare Parts A & B, Medical Assistance and Insurances
• Responsible for providing guidance and assistance to team members related to AR issues
• May be required to travel to other Presbyterian Senior Living locations as necessary
• Prepares and distributes reports as assigned by management

Skills

• Two to four years Accounts Receivable experience
• Preferably in a healthcare environment
• Prior experience with computerized accounting systems required
• Strong problem-solving skills required
• Knowledge of Microsoft Office (including Word, Excel) required
• Must be able to provide excellent customer support
• Demonstrated organizational skills, attention to detail and ability to prioritize workload
• Excellent written and oral communication skills
• Ability to work independently or as part of a team
• Experience and knowledge of state and federal laws pertaining to Medicare and Medical Assistance preferred

Qualifications

Must Haves

• Two to four years Accounts Receivable experience
• preferably in a healthcare environment
• Prior experience with computerized accounting systems required
• Strong problem-solving skills required
• Knowledge of Microsoft Office (including Word, Excel) required
• Must be able to provide excellent customer support
• Demonstrated organizational skills, attention to detail and ability to prioritize workload
• Excellent written and oral communication skills
• Ability to work independently or as part of a team

Nice to Haves

• Experience and knowledge of state and federal laws pertaining to Medicare and Medical Assistance preferred

Benefits

• Remote work; some travel to Corporate Office in Dillsburg, PA
• Full Time
• 7:30am - 4pm, Monday - Friday