Senior Associate, Client Solutions- Network Solutions

Summary

Phreesia is a company committed to transforming the healthcare experience. They are seeking a Senior Associate in Client Solutions to manage patient engagement campaigns, ensuring quality execution and fostering strong client relationships while supporting the growth of junior team members.

Responsibilities

• Own and execute patient engagement campaigns from kickoff through launch and measurement, managing day-to-day coordination, campaign setup, quality control, and reporting with confidence
• Build strong relationships with clients and internal partners by serving as the day-to-day contact for owned campaigns, thoughtfully responding to client needs and questions, collaborating cross-functionally, and supporting the onboarding and development of Associates and new team members
• Contribute to team and campaign success by identifying process improvements, sharing optimization recommendations, and providing informed perspectives on campaign strategy and executional approaches
• Support the growth of junior team members and new hires by reinforcing foundational campaign processes and Client Solutions best practices while helping foster a collaborative, supportive team culture that reflects Phreesia’s Mission and Values

Skills

• Bachelor's Degree required and 3+ years of account experience in a creative agency environment working with pharmaceutical brands
• Demonstrated ability to manage client relationships and own campaign execution independently
• Proficient in Microsoft tools and experienced implementing AI to support efficiency in your work
• Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually)

Qualifications

Must Haves

• Bachelor's Degree required and 3+ years of account experience in a creative agency environment working with pharmaceutical brands
• Demonstrated ability to manage client relationships and own campaign execution independently
• Proficient in Microsoft tools and experienced implementing AI to support efficiency in your work
• Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually)

Benefits

• Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
• Take time when you need time: Flexible PTO + company holidays
• Top class healthcare benefits: Variety of healthcare benefits for you and your family (and your pets!) starting day one
• Care about your families: Generous top-up for parental leave benefits
• Support personal development: Continuing education and professional certification reimbursement
• Connecting in person: Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
• Giveback to community: Local in-person volunteer events, and give back programs to our communities.
• Recognition and perks: We have a company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams. You can accumulate points and redeem them for a wide catalogue of items!
• Diversity and inclusive environment: all employees are encouraged to bring their authentic self to work, feel supported and perform at their best. We have a variety of Employee Resources Groups (ERGs)
• Opportunity to join an Employee Resource Group.