Data Integrity Specialist

Summary

Physical Rehabilitation Network (PRN) and its Family of Brands provides personalized physical therapy and rehabilitation care across the West and Central U.S. The Data Integrity Specialist supports daily Data Integrity operations by ensuring accuracy in ticketing workflows and the Raintree system, resolving system-related inquiries, and maintaining high-quality data standards. The role also supports departmental functions, cross-training, and special projects.

Responsibilities

• Provide operational support
• Ensure data accuracy
• Serve as a knowledgeable resource for ticketing workflows, Raintree functionality, and process-related questions
• Provide timely, accurate, and solution-oriented responses to internal and external inquiries
• Participate in special projects as assigned to support departmental goals
• Support cross-training efforts to enhance team flexibility and coverage
• Perform other related duties as assigned, to support departmental and organizational goals

Skills

• High School diploma/GED or equivalent combination of education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Strong attention to detail and comfortable working in a dynamic environment with frequent interruptions
• Ability to work independently with minimal supervision
• Strong organizational and prioritization skills
• 2+ years of experience in medical receivable collections or help desk support preferred
• Experience assisting with training or process support is a plus but not required
• Raintree experience a plus but not required

Qualifications

Must Haves

• High School diploma/GED or equivalent combination of education and experience
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Strong attention to detail and comfortable working in a dynamic environment with frequent interruptions
• Ability to work independently with minimal supervision
• Strong organizational and prioritization skills

Nice to Haves

• 2+ years of experience in medical receivable collections or help desk support preferred
• Experience assisting with training or process support is a plus but not required
• Raintree experience a plus but not required

Benefits

• Medical plans
• Vision plans
• Dental plans
• Paid time off
• Clinical incentive opportunities
• Student loan repayment options
• Professional development resources
• Ongoing clinical education support