AI Platform Administrator

Summary

Pinnacle Group, Inc. is a leading workforce solutions company that connects people with opportunities and supports the talent needs of global leaders. They are seeking an AI Platform Administrator to partner with business stakeholders, administer enterprise AI platforms, and promote AI proficiency throughout the organization.

Responsibilities

• Partner with business stakeholders to gather requirements, understand workflows, and identify opportunities to leverage AI solutions
• Serve as a trusted advisor to departments by providing guidance on AI capabilities, best practices, and responsible adoption
• Develop, maintain, and govern enterprise Agent Skills while promoting reusable solutions and standardization across teams
• Collaborate with AI champions to deliver user enablement, training, and upskilling initiatives that increase AI proficiency throughout the organization
• Evaluate existing business processes, identify opportunities for AI-driven improvements, and recommend practical solutions
• Monitor platform usage, investigate anomalies, and proactively address governance, compliance, and operational issues
• Administer enterprise AI platforms, including GPT, Claude, Fathom, and Gamma, ensuring secure, reliable, and efficient operations
• Manage user provisioning, deprovisioning, access requests, group maintenance, and license administration across enterprise AI platforms
• Generate and distribute monthly platform usage reports to business stakeholders and team owners
• Continuously improve enterprise AI administration processes by documenting best practices and sharing knowledge across the organization

Skills

• 3–5 years of professional experience, including at least 1–2 years supporting or implementing AI solutions
• Strong Business Analyst experience with requirements gathering, stakeholder management, and business process analysis
• Excellent communication and consultative skills with the ability to ask thoughtful questions and influence stakeholders
• Demonstrated attention to detail with the ability to identify and resolve inconsistencies or operational outliers
• Working knowledge of Agent Skills, including their purpose, practical applications, and lifecycle management
• Ability to work independently while collaborating effectively across technical and business teams
• Experience managing enterprise software licenses, user groups, or access administration is highly preferred
• Understanding of AI prompting, token efficiency, and practical techniques for optimizing AI interactions is preferred

Qualifications

Must Haves

• 3–5 years of professional experience, including at least 1–2 years supporting or implementing AI solutions
• Strong Business Analyst experience with requirements gathering, stakeholder management, and business process analysis
• Excellent communication and consultative skills with the ability to ask thoughtful questions and influence stakeholders
• Demonstrated attention to detail with the ability to identify and resolve inconsistencies or operational outliers
• Working knowledge of Agent Skills, including their purpose, practical applications, and lifecycle management
• Ability to work independently while collaborating effectively across technical and business teams

Nice to Haves

• Experience managing enterprise software licenses, user groups, or access administration is highly preferred
• Understanding of AI prompting, token efficiency, and practical techniques for optimizing AI interactions is preferred