Portnox
Posted 3 days agoVerified live 2d ago
Intern
Brief overview
Austin, Texas, USHybrid
UndergradOr in progress
Strong organizational skillsAttention to detailClear written and verbal communication skillsReliable, proactive, and eager to learn
About the company
Portnoxportnox.com
Portnox is a market leader for network access control and management solutions that scale from small to medium enterprises.
Job description
We’re looking for a highly organized, detail-oriented Intern to support day-to-day operations across multiple functions of the organization. This role offers broad exposure to how a growing organization runs, with hands-on experience in HR, channel partnerships, renewals, customer experience, and general administrative support. It’s ideal for someone who enjoys variety, learning new systems, and keeping things running smoothly.This is a mostly remote opportunity, with in-office days on Mondays.
Key Responsibilities
The intern will provide administrative and operational support across several areas, including:
Human Resources
- Assist with onboarding and offboarding processes
- Maintain employee records and documentation
- Support scheduling, training coordination, and general HR administrative tasks
Channel Agreements & Partnerships
- Help organize and track channel partner agreements
- Assist with document management and version control
- Support internal coordination related to partner communications
Renewals & Contract Support
- Track upcoming renewals and key dates
- Assist with preparing renewal documentation
- Update internal systems and reports related to renewals
Customer Experience
- Support customer communications and follow-ups
- Assist with organizing feedback, tickets, or survey data
- Help ensure customer records and processes are accurate and up to date
General Administrative & Ad Hoc Support
- Data entry and system updates across tools and platforms
- Prepare spreadsheets, reports, and basic documentation
- Support special projects and miscellaneous “odds and ends” as needed
Skills, Knowledge, and Expertise
- Currently enrolled in a college or university
- Strong organizational skills and attention to detail
- Comfortable working across multiple tasks and priorities
- Proficient with basic office tools (e.g., Google Workspace or Microsoft Office)
- Clear written and verbal communication skills
- Reliable, proactive, and eager to learn
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