Automation Service Engineer Careers

Summary

PPC Partners Inc. is seeking Automation Service Engineers at all experience levels to support their growing industrial automation service organization. The role involves troubleshooting, programming, and optimizing automation and control systems while collaborating with customers and internal teams to ensure efficient operations.

Responsibilities

• Diagnose and resolve issues in industrial automation and control systems
• Modify, enhance, and support PLC, HMI, and related control platforms
• Perform system upgrades, preventative maintenance, and on-site service calls
• Support equipment start-ups, commissioning, and operational improvements
• Serve as a trusted technical resource for customers on-site
• Communicate clearly with customers regarding service progress, issues, and solutions
• Collaborate with internal engineering, project, and field teams
• Build long-term customer relationships through responsiveness and technical excellence
• Complete accurate service reports, programming documentation, and recommendations
• Identify opportunities for system improvements and value-added solutions
• Stay current with evolving automation technologies and industry best practices
• Proactively identify and eliminate hazards before and during service work
• Follow all safety procedures and promote a zero-incident culture
• Participate in required safety training and continuous safety improvement efforts

Skills

• High School Diploma or equivalent
• Strong safety mindset and personal integrity
• Willingness to travel to customer sites
• Excellent communication and customer service skills
• Technical degree or vocational training in automation, electrical, or related field
• Experience with PLCs, HMIs, VFDs, motor controls, sensors, and industrial networks
• Familiarity with platforms such as Allen-Bradley, Siemens, or similar
• Ability to read electrical and mechanical drawings
• Experience in manufacturing, material handling, processing, or logistics environments

Qualifications

Must Haves

• High School Diploma or equivalent
• Strong safety mindset and personal integrity
• Willingness to travel to customer sites
• Excellent communication and customer service skills

Nice to Haves

• Technical degree or vocational training in automation, electrical, or related field
• Experience with PLCs, HMIs, VFDs, motor controls, sensors, and industrial networks
• Familiarity with platforms such as Allen-Bradley, Siemens, or similar
• Ability to read electrical and mechanical drawings
• Experience in manufacturing, material handling, processing, or logistics environments