Data Migration Specialist - PracticePanther

Summary

PracticePanther is seeking a Data Migration Specialist to enhance their team with technical proficiency and customer experience. The role involves ensuring smooth data migration, building tools, and troubleshooting issues to exceed customer expectations.

Responsibilities

• Understand data requirements of the clients and create migration plans
• Write scripts to perform data transformations and validations on imported data: Contacts, Financial Data, Matters/Cases, etc
• Work with customers to troubleshoot and solve their issues
• Provide superb customer service throughout the data migration process
• Efficiently manage inbound migration queue and set the right expectation with stakeholders
• Enhance the overall migration process for successful implementation and operation
• Monitor, document, and report progress of the data migration plan at project level
• Other duties as assigned

Skills

• 1+ year of programming/scripting experience, specifically with Python
• 1+ year of data transformation, data pipeline, data analytics
• Proficiency with relational database technology such as SQLServer, MySQL, or similar
• 2+ years experience and proficiency with Excel. You should be able to effectively use Excel's Functions and Formulas
• Strong attention to detail, time management, and organizational skills
• Curious, self-motivated, and passionate in learning and adopting new technologies
• Solid written and verbal communication skills
• Able to discuss technically detailed processes with customers who are both tech-savvy and non-technical
• Experience working with Jira and Salesforce is a plus

Qualifications

Must Haves

• 1+ year of programming/scripting experience, specifically with Python
• 1+ year of data transformation, data pipeline, data analytics
• Proficiency with relational database technology such as SQLServer, MySQL, or similar
• 2+ years experience and proficiency with Excel. You should be able to effectively use Excel's Functions and Formulas
• Strong attention to detail, time management, and organizational skills
• Curious, self-motivated, and passionate in learning and adopting new technologies
• Solid written and verbal communication skills
• Able to discuss technically detailed processes with customers who are both tech-savvy and non-technical

Nice to Haves

• Experience working with Jira and Salesforce is a plus

Benefits

• Competitive salary
• Paid vacation + sick and parental leave
• Remote working flexibility
• Budget for home office improvements
• Company culture that encourages work / life balance
• 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants