Business Analyst Intern

Summary

Presto is a leading Voice AI company for restaurant drive-thrus, aiming to enhance customer experience and business outcomes through innovative AI solutions. As a Business Analyst Intern, you will analyze customer interactions and operational data to identify trends and improve AI performance.

Responsibilities

• Listen to and review drive-thru orders handled by our AI system
• Analyze interactions between customers, staff, and the AI
• Identify patterns, trends, and anomalies in ordering behavior
• Surface moments of friction, confusion, and success
• Evaluate upsell performance and customer response
• Document structured insights for product and operations teams
• Flag urgent issues in real time when needed
• Conduct in-store observations at restaurant locations depending on business needs and location

Skills

• Highly analytical with strong attention to detail
• Curious and proactive problem-solvers
• Entrepreneurial in mindset. You take initiative and think beyond the task
• Strong communicators who can clearly document insights
• Comfortable working independently in a fast-paced environment
• Interested in AI, technology, and business operations

Qualifications

Must Haves

• Highly analytical with strong attention to detail
• Curious and proactive problem-solvers
• Entrepreneurial in mindset. You take initiative and think beyond the task
• Strong communicators who can clearly document insights
• Comfortable working independently in a fast-paced environment
• Interested in AI, technology, and business operations

Benefits

• This role can be performed on-site, remotely, or in a hybrid format, depending on location and business needs.
• Hours: 20-40 hours per week, flexible around class schedules
• Duration: 12–18 weeks (with potential to extend)