IT Field Network Technician

Summary

Primoris Services Corporation is a premier specialty contractor providing critical infrastructure services to the utility, energy, and renewables markets throughout the United States and Canada. The IT Field Network Technician will lead the planning and onsite installation, repair, and support of IT server, network and security systems, and low-voltage cabling while engaging with business stakeholders and multiple IT teams.

Responsibilities

• Install and troubleshoot IT server, security and network systems and low-voltage and structured cabling
• Assist in the configuration of network LAN/WAN and Infrastructure equipment
• Serve as the primary point of contact for assigned projects and coordinate supporting activities across multiple teams
• Understanding customer issues, determining root causes, researching solutions, and ensuring appropriate resolution is provided in timely manner
• Perform maintenance related to IT facilities and networks across all company locations traveling across the United States and Canada
• Maintain and complete accurate installation, inventory, and documentation
• Participate in on-call rotation for network monitoring and escalations

Skills

• High School Diploma or Equivalent required
• 2-5 years of IT Support experience with a positive track record of customer satisfaction
• Must have a working knowledge of PC and MS Office products
• Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security
• Ability to travel 60% to 75% of the time
• Ability to work after-hours/weekends & on-call as needed
• 1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring
• 1-2 years of installation and troubleshooting experience with IT systems/network equipment
• Experience with cellular data communications and cellular signal booster installation
• Experience working with HPE Aruba, Cisco Meraki, Dell Networking
• Structured cabling and network certifications (BICSI, CCNA, NETWORK+)
• Experience deploying burglar alarm, networked security cameras/recorders
• Experience with Access Control Systems (Kantech Entrapass)

Qualifications

Must Haves

• High School Diploma or Equivalent required
• 2-5 years of IT Support experience with a positive track record of customer satisfaction
• Must have a working knowledge of PC and MS Office products
• Must have basic knowledge of data communications, wired and wireless networking and computer networking principles, such as TCP/IP, DNS, DHCP, VLANs, LAN/WAN networking and network security
• Ability to travel 60% to 75% of the time
• Ability to work after-hours/weekends & on-call as needed

Nice to Haves

• 1-2 years of experience with structured cabling and cable management, not limited to aerial, buried and underground wiring
• 1-2 years of installation and troubleshooting experience with IT systems/network equipment
• Experience with cellular data communications and cellular signal booster installation
• Experience working with HPE Aruba, Cisco Meraki, Dell Networking
• Structured cabling and network certifications (BICSI, CCNA, NETWORK+)
• Experience deploying burglar alarm, networked security cameras/recorders
• Experience with Access Control Systems (Kantech Entrapass)

Benefits

• 401k w/employer match
• Health/Dental/Vision insurance plans
• Paid time off
• 10 paid holidays
• Stock purchase plan