Summary
Raptor Technologies is a school safety technology company providing SaaS, mobile technology, training, and consultation solutions to schools. The Junior Integrations Specialist performs customer data and software integrations, communicates throughout setup, validates data, provides improvement guidance, and serves as an integration subject matter expert.
Responsibilities
- Meeting with clients following the sale to collect information and requirements related to setting up relevant integrations for their Raptor system, primarily:
- Student Information System -> Raptor integrations
- Raptor -> Student Information Systems integrations
- Active Directory integrations
- API integrations
- Communicating with clients throughout the set-up process to ensure all parties have what they need to be successful
- Consulting with customers throughout the set-up process and beyond to ensure their data is maximizing the value of the Raptor system
- Provide data validation results to customers and guidance for improvement
- Updating key stakeholders on any deliverable or project milestone completions
- Act as a subject matter expert on integrations for all departments and collaborators
Skills
- Bachelor's degree in a Business related or technical field
- 2+ years of relevant experience in a project management and customer centric role
- Must be detail oriented and have the ability to think technically
- Excellent deductive reasoning skills
- Strong soft skills are a must
- Customer centric
- Understanding of Software Integrations is a plus
Qualifications
Must Haves
- Bachelor's degree in a Business related or technical field
- 2+ years of relevant experience in a project management and customer centric role
- Must be detail oriented and have the ability to think technically
- Excellent deductive reasoning skills
- Strong soft skills are a must
- Customer centric
Nice to Haves
- Understanding of Software Integrations is a plus
Benefits
- Full-time employment
- Remote-first philosophy
- 11 Paid holidays per year
- Workplace flexibility
- Affordable health coverage after 60 days (medical, dental, vision), paid 100% for employee only medical
- Company paid life insurance, STD, and LTD
- Pet insurance
- Strong mentorship and leadership
- Career advancement opportunities