Acuvance ROI - Consultant, Infor WFM

Summary

ROI Healthcare Solutions helps customers integrate technology, people, and processes to improve adoption, utilization, and business performance. The Consultant, Infor WFM advises clients on Workforce Management technology, configures Infor WFM applications, gathers and documents requirements, supports testing and implementation projects, and provides training and guidance to customer teams.

Responsibilities

• Participate in ERP Workforce Management Functional Projects individually or as part of a team, providing expertise during implementation, upgrade, or optimization projects; configure WFM application
• Work collaboratively to capture design and document requirements, test functional and/or technical configurations and development in support of project objectives; facilities system testing, integration testing and resolving errors
• Provide guidance and insight in the analysis of customer business requirements mentoring less experienced consultants
• Participate and assist in conducting design workshops and lead presentations to facilitate continuous improvement efforts
• Participate and/or conduct workshops to provide knowledge transfer and/or training to customer resources
• Participate in and/or conduct interviews to gather, analyze and document information and business requirements; understand latest industry trends and correlates them to existing service offerings
• Identify potential business opportunities and notify Project Management or Director of Business Development
• Contribute to proposals, presentations, and other business development activities as a subject matter expert
• Understand and adhere to established project management policies and procedures utilizing established project standards
• Identify potential risks, issues and concerns or conflicts in a timely manner and present to project leadership
• Identify items that may exceed defined project scope and present to project leadership
• Demonstrate a strong work ethic and ownership of work product and work in a fast-paced, team environment
• Ensure all project documentation is updated utilizing defined ROI templates and stored in the appropriate location within 2 business days of creation to conduct and support a seamless project audit
• Provide weekly status report to the Project Manager for each billable client by 3:00 PM EST on Friday of each week
• Adhere to time requirements by submitting weekly time records by 5:00 PM EST Saturday for the week work was performed
• Utilize remote work collaboration tools (Teams, etc.) for communication with other team members and clients, being logged in and available from 8:00 AM to 5:00 PM in your respective time zone, or the time zone of your assigned client
• Demonstrate a strong work ethic and ownership of work products and work in a fast-paced, team environment
• Maintains regular, consistent attendance and open communication with Project Managers, other Directors, and VPs
• Completes all annual education/competency requirements; demonstrates ROI core values, adheres to policies and procedures
• *Target being 85 percent billable;* *available to travel* *25**-50* *percent of the time*

Skills

• Bachelor's Degree (or equivalent); minimum 1-3 years ERP-based consulting or equivalent work experience desired
• Experience with Word, Excel, PowerPoint, and Outlook
• Basic understanding of Human Capital practices including Time and Attendance, Scheduling, Absence Management, Labor Forecasting, HRMS technologies and Human Capital metrics combined with knowledge or experience with Infor analytic solutions
• Initiative to gain knowledge of current solutions and/or technologies in order to maintain and advance your expertise
• Willingness to participate in presentations and learning opportunities with both functional and technical teams
• Ability to work to ensure customer satisfaction through quality and consistent execution of the ROI methodology
• Preferred experience in the functional design, implementation and support of Workforce Management solutions

Qualifications

Must Haves

• Bachelor's Degree (or equivalent); minimum 1-3 years ERP-based consulting or equivalent work experience desired
• Experience with Word, Excel, PowerPoint, and Outlook
• Basic understanding of Human Capital practices including Time and Attendance, Scheduling, Absence Management, Labor Forecasting, HRMS technologies and Human Capital metrics combined with knowledge or experience with Infor analytic solutions
• Initiative to gain knowledge of current solutions and/or technologies in order to maintain and advance your expertise
• Willingness to participate in presentations and learning opportunities with both functional and technical teams
• Ability to work to ensure customer satisfaction through quality and consistent execution of the ROI methodology

Nice to Haves

• Preferred experience in the functional design, implementation and support of Workforce Management solutions