Commercial Storage Trailer Product Manager

Summary

Ryder System, Inc. is seeking a Commercial Storage Trailer Product Manager to manage and grow its trailer storage product line. The role oversees product strategy, pricing, profitability, asset utilization, customer satisfaction, quality, safety, and collaboration with sales, marketing, and regional operations teams.

Responsibilities

• Operations Management: Achieve all profitability goals set by Ryder by working closely with assigned Region staff. Ensure regular communication with our leaders and facilitate needed resources to meet objectives
• Asset Management: Supports the team to ensure the appearance and maintenance of the trailer fleet. Works with regional DORs, RMs, and AMBP’s for Inventory management, policies and procedures Coordinate company inventory and assets to get the best utilization and return on investment of assets
• Customer Management: Ensure delivery of promised services to maximize satisfaction for our customers. Ensure customer satisfaction by meeting maintenance and rental promises
• Quality Management: Responsible for ensuring Quality Inspections of PM & repairs ensure implementation of Quality Assurance Audit Corrective Action plans and Continuous Improvement programs Oversight of all relevant documentation required to meet and/or exceed local, state, federal, as well as customer requirements Responsible for ensuring a safe workplace and providing guidance for all safety efforts and initiatives Comply with Safety, State, and EPA regulations and requirements
• Performs other duties as assigned

Skills

• Ability to professionally represent Ryder and competently interact with customer management required
• Capacity to understand labor, financial, operating, quality, safety and asset processes and related metrics
• Strong sense of personal accountability and a proven track record of achieving desired results
• Ability to communicate effectively both verbally and in writing, externally with customers and across all levels within the organization
• Competent in basic computer skills and in a Microsoft Office environment
• Ability to influence without authority across the organization
• Bachelor's Degree in BBA, Business, Operations, Engineering
• 3 years or more in in Product Management, Transportation Operations management, role with solution focus. Experience in strategic development, financial analysis, and operating metric performance management
• Must be able to understand financial statements and operating metrics Intermediate
• Ability to work with reporting systems to pull data for analysis and decision making
• 3 years or more in in Labor Planning or Process Engineering
• Mechanical aptitude with knowledge of diesel trucking industry. Intermediate

Qualifications

Must Haves

• Ability to professionally represent Ryder and competently interact with customer management required
• Capacity to understand labor, financial, operating, quality, safety and asset processes and related metrics
• Strong sense of personal accountability and a proven track record of achieving desired results
• Ability to communicate effectively both verbally and in writing, externally with customers and across all levels within the organization
• Competent in basic computer skills and in a Microsoft Office environment
• Ability to influence without authority across the organization
• Bachelor's Degree in BBA, Business, Operations, Engineering
• 3 years or more in in Product Management, Transportation Operations management, role with solution focus. Experience in strategic development, financial analysis, and operating metric performance management
• Must be able to understand financial statements and operating metrics Intermediate

Nice to Haves

• Ability to work with reporting systems to pull data for analysis and decision making
• 3 years or more in in Labor Planning or Process Engineering
• Mechanical aptitude with knowledge of diesel trucking industry. Intermediate

Benefits

• For all Full-time positions only: comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options
• For all Full-time positions only: paid time off for vacation, illness, bereavement, family and parental leave
• For all Full-time positions only: a tax-advantaged 401(k) retirement savings plan