Summary
Saluda Medical is a commercial-stage medical device company focused on treating chronic neurological conditions through its closed-loop neuromodulation platform. The Clinical Specialist provides clinical and technical support to sales representatives, physicians, hospitals, and patients, including product education, demonstrations, procedural support, troubleshooting, programming, and patient follow-up.
Responsibilities
- Develop and maintain relationships with physicians and staff at assigned clinical sites by providing a high level of service and responsiveness by providing ongoing education and clinical expertise regarding the use of the company’s products
- Possess and share superior clinical knowledge of the Company’s products, their clinical applications, instructions for use and procedural techniques
- Provide technical and educational training to physicians and staff on the use of the company’s products
- Provide case support, including Operating Room/Procedure support
- Work with sales, marketing, and R & D personnel to communicate product, clinical and market information to appropriate Saluda personnel to support and develop product improvements
- Serve as primary resource for clinical support including, but not limited to: troubleshooting, programming, and patient follow-up for company products
- Perform patient follow-up to assure customer and patient success with the implanted products
- Develop and maintain business relationships with hospital personnel
- Visit customers and patients in a clinical environment (hospitals, operating rooms, clinics and surgical centers)
Skills
- Bachelor's degree or equivalent combination of education and experience
- 3+ years of experience in a clinical or hospital environment
- 3+ years of experience in implantable medical devices
- Operating room experience
Qualifications
Must Haves
- Bachelor's degree or equivalent combination of education and experience
- 3+ years of experience in a clinical or hospital environment
- 3+ years of experience in implantable medical devices
- Operating room experience