Sales Engineer, Mid Market - Public Sector

Summary

Samsara is the pioneer of the Connected Operations Cloud, helping organizations that depend on physical operations use IoT data to improve safety, efficiency, and sustainability. The Sales Engineer will support Public Sector customers by presenting technical solutions, delivering demonstrations and proof-of-concept implementations, advising on hardware installations and integrations, and translating customer feedback to product and sales teams.

Responsibilities

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations
• Articulate to prospects how businesses like theirs use Samsara today to solve challenges common to their industry
• Deliver the work products that get deals done. Think discoveries, demonstrations, value assessments, proof of concept implementations, etc
• Walk installers through any scenario, explaining best practices for installing Samsara products and helping build deployment plans
• Write scripts against our open API that solve real-world problems for companies that deliver essential services (for example), and document them for your fellow SE’s to use
• Open the door for deeper entrenchment into accounts (integration, upsell, cross sell) by becoming a consultant to your customers
• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs
• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices

Skills

• Because this role supports our Public Sector customer base, all candidates must be a US citizen
• This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
• Relocation assistance will not be provided for this role
• Bachelors' of Science degree from a 4 year accredited university
• 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems
• Bachelor's of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open API's
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles

Qualifications

Must Haves

• Because this role supports our Public Sector customer base, all candidates must be a US citizen
• This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area
• Relocation assistance will not be provided for this role
• Bachelors' of Science degree from a 4 year accredited university
• 2+ years experience working with customers in a pre-sales, customer success, or customer/product support capacity
• Ability to influence stakeholders based on your technical sales acumen and a solid understanding of business processes and change management
• Ability to explain complex technical concepts to non-technical audiences
• Previous experience managing hardware and/or software product evaluations
• Basic understanding of electronics and electrical systems
• Experience with the following concepts: technical consulting, cloud software, cloud-connected hardware, computer networking, business systems integration, automation and control systems

Nice to Haves

• Bachelor's of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Work experience in task automation scripting and transferring data between systems using Bash, Python, JavaScript, or equivalent language
• Work experience building solutions leveraging open API's
• Understanding of vehicle diagnostic systems, including Controller Area Networks (CAN bus) and Power Take Off (PTO) applications
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)
• Consistent track record of success selling complex technical solutions through strategic sales cycles

Benefits

• Performance-based bonus/variable pay
• Equity (for eligible roles)
• A flexible, employee-led remote model
• A professional development stipend
• Comprehensive health plans
• Comprehensive parental leave plans
• Support for remote work where it aligns with operational requirements