Sandhills Global
Posted 157 days agoVerified live 1d ago
IT Support Specialist
Brief overview
Lincoln, NEIn-person
1 H-1B approvalsDept. of Labor
Helpdesk supportComputer systems and networks maintenanceMicrosoft Dynamics CRM administrationMicrosoft Exchange administrationCustomer serviceAnalytical skillsProblem-solvingOrganizationTeam collaborationAdaptability to new technologies
About the company
Sandhills Globalsandhills.com
Sandhills Global is an information processing company that connects brands to buyers and sellers in different industries. It is a sub-organization of Sandhills Global.
Visa sponsorship history
2 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.1H-1B approved
50%approval rate
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20231
Job description
Summary
Sandhills Global is seeking an IT Support Specialist to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. This role requires strong customer service skills and offers opportunities for growth within a collaborative environment.
Responsibilities
- Provide helpdesk support and resolve problems for end users
- Monitor and respond quickly to requests received through our internal task order system
- Responsible for the maintenance and operations of computer systems and networks
- Responsible for Microsoft Dynamics CRM and Microsoft Exchange site maintenance and operations
- Assume other duties as assigned
Skills
- Provide helpdesk support and resolve problems for end users
- Monitor and respond quickly to requests received through our internal task order system
- Responsible for the maintenance and operations of computer systems and networks
- Responsible for Microsoft Dynamics CRM and Microsoft Exchange site maintenance and operations
- Assume other duties as assigned
- Desire to support local users in a helpdesk role; experience preferred, but training is provided
- Self-motivated individual who enjoys working in a fast-paced, ever-changing environment
- Ability to perform effectively in a team-oriented environment
- Ability to quickly learn new technologies and business functions
- Strong analytical skills to determine effective approaches to business solutions
- Organization and problem-solving skills
Qualifications
Must Haves
- Provide helpdesk support and resolve problems for end users
- Monitor and respond quickly to requests received through our internal task order system
- Responsible for the maintenance and operations of computer systems and networks
- Responsible for Microsoft Dynamics CRM and Microsoft Exchange site maintenance and operations
- Assume other duties as assigned
Nice to Haves
- Desire to support local users in a helpdesk role; experience preferred, but training is provided
- Self-motivated individual who enjoys working in a fast-paced, ever-changing environment
- Ability to perform effectively in a team-oriented environment
- Ability to quickly learn new technologies and business functions
- Strong analytical skills to determine effective approaches to business solutions
- Organization and problem-solving skills
Benefits
- Competitive pay
- Vast opportunities for growth within the organization
- 4.5-day workweek
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